DevOps Site Reliability Engineer

About Xoriant

Xoriant is a digital engineering firm headquartered in Sunnyvale, CA, with operations across the USA, Europe, and Asia. Serving startups to Fortune 100 companies, Xoriant accelerates innovation, reduces time to market, and strengthens client competitiveness across diverse industries. Renowned as an innovation leader and top workplace, Xoriant’s expertise spans digital product and platform engineering, experience design, data engineering, and IoT. Their solutions leverage proven methodologies, frameworks, and accelerators to tackle critical client challenges, grounded in a culture of innovation and 30 years of strong client relationships.

Role & Responsibilities

We are looking for a motivated Site Reliability Engineer to join our cloud operations and reliability team. This role offers practical exposure to production environments, cloud infrastructure, databases, and event-driven platforms. You will learn to implement SRE principles at scale and be part of a global SRE team. The position involves participation in guided 24/7 rotational shifts, supporting real-world incident management and reliability operations.

• Monitor and maintain the dependability of cloud services and platforms.
• Assist with daily SRE tasks such as incident investigation, root cause analysis, and documenting post-incident reports.
• Participate in supervised 24/7 on-call rotations to handle alert triaging, monitoring, and operational preparedness.
• Develop and improve automation scripts and tools using Python and Shell scripting.
• Support observability efforts through metrics, logs, and tracing tools like Grafana and Prometheus.
• Help manage and troubleshoot relational and NoSQL databases under senior guidance.
• Assist in analyzing reliability and performance of Kafka or other event-streaming systems.
• Work with Infrastructure-as-Code (Terraform) to provision and validate infrastructure environments.
• Support CI/CD pipeline operations and environment deployments.
• Create and maintain runbooks, dashboards, and thorough operational documentation.
• Collaborate with software engineering and platform teams to enhance system resilience and scalability.

Qualifications & Skills

Required:

• Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Engineering, or related disciplines.
• Solid understanding of Linux/Unix systems and command-line tools.
• Familiarity with basic networking concepts including TCP/IP, DNS, and load balancing.
• Experience with Python or Shell scripting.
• Fundamental knowledge of databases such as MySQL, PostgreSQL, or MongoDB, including queries and schemas.
• Willingness to participate in 24/7 rotational shifts as part of the support and learning framework.
• Strong analytical thinking and a keen eagerness to understand large-scale distributed systems.

Preferred:

• Exposure to cloud platforms such as AWS, GCP, or Azure.
• Familiarity with Kafka or similar distributed messaging systems, including producers, consumers, and offset management.
• Basic knowledge of database reliability features like backups, replication, failover mechanisms, and performance tuning.
• Awareness of Kubernetes and container orchestration technologies.
• Experience with version control systems (e.g., Git) and fundamental CI/CD tools such as Jenkins.