Data Annotation Project Manager

About Welocalize

Welocalize, a Welo Global brand, specializes in delivering AI-driven multilingual content solutions that empower enterprises to operate and expand globally. By integrating AI, automation, and human expertise, Welocalize supports organizations in over 300 languages, ensuring content is accurate, culturally appropriate, and compliant on a large scale.

The Opal Platform by Welocalize features patented technology designed to automate and optimize multilingual content workflows, enhancing speed, scalability, and operational control. This platform blends AI, automation, and human inputs within a secure, ISO-certified environment. Welocalize's headquarters are located in New York, with offices worldwide.

Role Overview

Welocalize seeks a Multilingual Data Annotation Project Manager on an initial one-year contract to join its global localization delivery team. This role entails leading the execution, validation, and delivery of high-volume multilingual localization and quality assurance projects for enterprise clients. Acting as the primary operational liaison between client teams, in-country linguistic reviewers, translation vendors, and internal talent pools, the manager ensures multilingual assets are culturally accurate, linguistically impeccable, and delivered punctually.

Main Responsibilities

• Oversee complete localization projects including planning scope, assigning resources, tracking timelines, and delivering multilingual content.
• Create detailed project briefs, handoff packages, linguistic quality guidelines, and progress tracking tools for global teams.
• Coordinate onboarding and management of in-country reviewers, freelance linguists, subject matter experts, and translation vendors.
• Collaborate with Quality Specialists to implement Linguistic Quality Assurance frameworks, scorecards, error typologies, and evaluation methods.
• Monitor project financials, budget adherence, and operational margins to meet key performance indicators.
• Conduct quality audits, organize reviewer calibration sessions, and manage feedback processes to resolve linguistic discrepancies and enhance consistency.
• Support client relationships as the principal operational contact by proactively managing risks and swiftly addressing delivery challenges.

Job Requirements

• Proven experience managing projects in dynamic, client-focused settings within translation or localization sectors.
• Thorough knowledge of localization processes, internationalization readiness, and translation quality evaluation techniques.
• Hands-on experience with Translation Management Systems and CAT tools such as Smartling, Phrase, XTM, or Crowdin.
• Skilled in coordinating diverse virtual teams spanning multiple time zones, including linguists and localization vendors.
• Competent in managing budgets, scope alterations, and financial tracking.
• Experience with bug-tracking and project management software like Jira and Confluence for tracking linguistic errors, validation, and tasks.

Additional Skills

• Excellent English communication skills, both written and oral, capable of clearly explaining complex operational needs.
• Strong organizational skills coupled with keen problem-solving and attention to detail.
• Resilience in handling multiple priorities under strict deadlines and budget limits.
• Interpersonal strengths to build trust, resolve conflicts, and foster teamwork among clients and suppliers globally.
• Curiosity and proactive attitude towards continuous workflow evaluation and improvement.

Additional Information

The hiring process may incorporate artificial intelligence tools to assist in application reviews and resume analysis, but final employment decisions are made by human recruiters. For details about data processing during hiring, contact the company directly.