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Customer Support Executive - International Voice Process
Pune, Maharashtra, India • Vollzeit
Bewerben Sie sich als Erste/r!
- Erfahrung
- 1+ Jahre
- Gehalt
- INR 300,000 – INR 425,000 / year
- Stellenangebote
- 1
- Veröffentlicht
- vor 4 Stunden
- Arbeitsmodus
- Im Büro
- Teilnahmeberechtigung
- Candidates with graduation or without a degree are eligible to apply.
- Wieder aufnehmen
- Bewerbung erforderlich
Wo Sie arbeiten werden
Stellenbeschreibung
About the Company
Glorious HR Services is one of India's fastest-growing Business Process Management (BPM) organizations. We aim to impress our clients by exceeding expectations. As a digitally driven company, we focus on delivering exceptional outcomes and fostering strong partnerships. Our goal is to create outstanding customer experiences while meeting each client's unique business objectives.
Job Responsibilities
- Manage customer inquiries through voice and blended support channels.
- Address and resolve telecom-related issues, including billing, plans, account management, and service requests.
- Provide exceptional customer service while adhering to quality standards and productivity goals.
Eligibility Criteria
- At least 1 year of experience in International Voice or Blended Process roles.
- Open to both graduates and undergraduates.
- Preference for candidates who can join immediately.
Required Skills
- Proficient English communication abilities.
- Strong skills in customer interaction and problem resolution.
- Ability to work US rotational shifts and possess basic computer proficiency.
Perks and Benefits
- Transportation provided both ways (cab facility).
- Loyalty bonus of 20,000 INR after completing six months.
- Opportunities for career advancement.
Additional Information
- Work location: Pune, India.
- Work schedule: US rotational shifts with a five-day workweek.
- Work mode: Onsite in office.