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- Salary
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- Openings
- 1
- Posted
- vor 9 Stunden
- Work mode
- In office
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Job description
Job Overview and Responsibilities
As a Customer Service Specialist at Fluke Corporation, you will play a key role in managing and supporting sales orders and customer relations to ensure smooth operations and satisfaction. Your duties will include processing and tracking sales orders, collaborating closely with sales teams and customers to manage back-orders, and providing prompt responses to inquiries. You will advise customers about stock availability and lead times, coordinate with factories and internal departments regarding order fulfillment and delivery schedules using Oracle, and handle quality issue communications including product returns.
Further responsibilities include managing calibration completion, training, licensing coordination, shipment arrangements, and financial processes like customer payments and issuing credit notes. You will liaise with customers who speak English and Chinese, assist in audits, participate in stock counts, and maintain organized e-filing of purchase and sales documents.
Company Overview
Fluke Corporation, a subsidiary of Fortive Corporation, is a world leader in developing software, test tools, and technologies that support customers globally. With a strong commitment to reliability, quality, and safety, Fluke combines the energy of a startup with the resources of a Fortune 500 company. Fortive is an innovative industrial technology company driven by a culture of continuous growth, inclusion, and the Fortive Business System.
Diversity and Inclusion
Fluke and Fortive are proud Equal Opportunity Employers who value diversity and encourage applications from all qualified individuals regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other legally protected characteristics. Reasonable accommodations are available for applicants with disabilities during the application process upon request.
Additional Information
This role is based in Singapore and requires full-time onsite work. The position qualifies for a bonus as part of the total compensation package. Candidates with knowledge of Oracle and strong communication skills will have an advantage.