Current Career Opportunities at J.T. Ray Company

About J.T. Ray Company

J.T. Ray Company is a local technology services provider dedicated to serving both local and national clients across various industries. Our longstanding reputation is built on consistently exceeding client expectations through trusted and reliable service. We apply the same level of commitment and support to our employees, focusing on their professional growth and addressing their career aspirations.

Available Positions and Responsibilities

Outside Sales Representative

The primary role involves selling technology solutions competitively to both new and existing customers, aiming to meet or exceed assigned sales revenue targets. Candidates must demonstrate a strong initiative for success, exceptional listening and presentation skills, as well as proficient analytical and negotiation capabilities. Computer literacy and familiarity with software applications are essential.

• Promote and sell product and document management solutions to clients.
• Execute comprehensive sales strategies encompassing prospecting, account analysis, solution development, proposal crafting, negotiation, and closing.
• Develop and maintain strategic plans for territory and accounts.
• Manage complex sales processes with precision.
• Maintain a qualified business pipeline and accurate sales forecasts.
• Expand business by acquiring new customers and building on existing accounts.
• Consistently hit monthly and quarterly revenue goals.
• Perform additional tasks as assigned by management.

Telemarketer

This role focuses on generating appointments for the sales team by conducting outbound telemarketing campaigns. Responsibilities include qualifying accounts for our products and services by researching and utilizing multiple data sources. Efficient follow-up and documentation of telemarketing efforts are required, as is consistent communication with the sales force.

• Generate and qualify leads through cold calling.
• Track and manage leads effectively.
• Produce regular activity reports.
• Collaborate with affiliate sales teams to generate and cross-lead opportunities.
• Assist in preparing sales proposals.

Service Technician

This full-time role entails performing a range of service, repair, and installation activities, including troubleshooting, diagnostics, maintenance, and customer training for equipment and network devices. The technician must handle inventory management and report daily activities accurately in real time. The position also involves close coordination with sales partners to support business growth.

• Carry out inspections, cleaning, lubrication, diagnostics, and repairs as needed.
• Install and configure connected devices, including IP address setup and driver installations.
• Complete product-specific technical training.
• Dismantle and repair faulty equipment components.
• Manage parts inventory with precision.
• Maintain thorough and timely service call reporting.
• Work alongside sales teams to maximize equipment upgrade opportunities.
• Adhere to company policies and maintain a professional demeanor.

Candidate Requirements

Outside Sales Representative

• Minimum three years of successful business-to-business sales experience, ideally within the document management sector.
• Bachelor’s degree or equivalent experience preferred.
• Strong presentation, communication, listening, negotiation, and analytical skills.
• Demonstrated competitive drive and self-motivation.
• Valid driver’s license with a clean driving record.

Telemarketer

• One to two years’ administrative experience strongly preferred.
• Excellent customer service, presentation, communication, analytical, and problem-solving skills.
• Proficiency in Microsoft Office applications: Word, Excel, PowerPoint, Outlook.
• Self-starter capable of working independently.
• Ability to perform effectively under pressure.
• Valid driver’s license and clean driving record.
• High integrity and honesty required.

Service Technician

• Prior industry experience desirable.
• Valid driver’s license and good driving history mandatory.
• Strong problem-solving and troubleshooting aptitude.
• Self-motivated and capable of independent work.
• Ability to thrive in stressful situations.
• Demonstrated honesty and integrity.
• Excellent customer service skills.

Additional Information and Expectations

All positions require professional behavior, civility, and cooperation at all times. The Service Technician role offers a standard schedule of Monday through Friday, 8am to 5pm. The company supports employee success through training, benefits, advancement opportunities, and a commitment to employee growth. Applicants interested in joining the J.T. Ray team are encouraged to review open positions and apply.