Cleaning Operations Supervisor

About the School

Townsville Grammar School is a long-established Queensland Grammar school with campuses at North Ward, Annandale and North Shore. The school serves around 1,400 students in total, including about 120 boarders in Years 7-12 and approximately 25 international students. Founded in 1888, it is one of the state’s original Grammar schools and has a strong reputation in Northern Queensland. It also offers the International Baccalaureate Diploma Programme for Years 11 and 12.

Role Overview

The school is looking for an experienced and proactive Cleaning Operations Supervisor to oversee cleaning across three campuses and manage laundry operations at the North Ward campus. This is a practical leadership position focused on maintaining exceptional standards of cleanliness, hygiene, safety and presentation across school facilities.

You will supervise operational staff, coordinate resources and equipment, check service quality, and support ongoing improvements in cleaning, laundry and waste management.

Leadership and Daily Operations

• Direct and coordinate cleaning teams across all three campuses, as well as laundry staff at North Ward.
• Provide hands-on guidance, support and day-to-day supervision to staff.
• Organise induction, onboarding and operational training for team members.
• Assist Human Resources with recruitment activities.
• Spot, raise and address operational, safety and compliance concerns.
• Handle routine operational issues and work through day-to-day challenges.

Cleaning and Laundry Services

• Make sure classrooms, offices, boarding areas and other facilities are kept to a consistently high standard.
• Carry out regular inspections and quality checks.
• Plan and monitor cleaning rosters and service delivery across campuses.
• Oversee laundry processes so service expectations are delivered efficiently and professionally.
• Work with internal stakeholders on cleaning and laundry needs.

Resources, Compliance and Sustainability

• Track inventory, place orders and distribute cleaning and laundry consumables.
• Ensure chemicals, materials and equipment are used, stored and maintained safely.
• Coordinate servicing and repairs for equipment when needed.
• Monitor outside providers for waste, recycling and sanitary services.
• Contribute to recycling and sustainability programs.
• Maintain compliance with WHS obligations and other relevant regulations.

About You

To succeed in this role, you should bring operational leadership experience, strong organisation and sound judgement. The school is seeking someone who can work independently while also building effective working relationships with staff and stakeholders.

Application Requirements

A full position description is available. Applications should include a cover letter, CV and contact details for two current referees, and should be submitted through the school’s careers page.

Terms and Conditions

The closing date for applications is 24 July 2026. An immediate start is available, and applications will be reviewed as they are received. The school may appoint as soon as a suitable candidate is identified, so early submission is encouraged.

Safeguarding and Child Safety

Townsville Grammar School is committed to protecting the safety, wellbeing and dignity of children and young people. All staff must follow child-safe values, keep appropriate professional boundaries, and comply with safeguarding policies and procedures. Appointment to this role depends on child-safety screening, including a Working with Children Check (Blue Card) where required, in line with applicable legislation and regulations. The school also carries out comprehensive pre-employment screening, which may include reference checks, identity verification, qualification checks and professional registration checks.

What the School Offers

• Competitive pay plus 12.75% superannuation.
• Free and confidential counselling support through the EAP for staff and their family members.
• Access to an EAP app with wellbeing tools such as webinars, health assessments and discounts from selected retailers and service providers.
• Flu vaccination access.
• Reduced tuition fees for children of permanent staff.
• 14 weeks of paid parental leave for eligible employees after the qualifying period.
• Discounted membership with Strand Fitness.
• Convenient parking close to the school.