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Social Discovery Group

Chat Operator

Social Discovery Group

Remote • Vollzeit

Bewerben Sie sich als Erste/r!

Erfahrung
Beliebig
Gehalt
Stellenangebote
1
Veröffentlicht
vor 3 Tagen
Work mode
Arbeiten von zu Hause
Eligibility
Candidates with strong written Russian and good English skills, who are comfortable with detailed, repetitive remote work and interested in AI tools, can apply.
Resume
Required to apply

Stellenbeschreibung

About the Company

Social Discovery Group (SDG) is a large global network of social discovery businesses serving millions of users through many products. The company focuses on addressing loneliness, isolation, and lack of connection by making virtual intimacy a normal part of online interaction. Its product portfolio includes social entertainment platforms that help people from different cultures and regions connect online, with well-known brands such as DateMyAge, Dating.com, EuroDate, Dil Mil, and Cupid Media. SDG operates in more than 150 countries and has an international team of 1000+ professionals and digital nomads working from locations around the world.

The company highlights its remote-first culture and recognition as a two-time Great Place to Work winner (USA & Japan, 2024–2025) as well as a Top-5 company for work-from-anywhere roles by FlexJobs in 2025.

Role Summary

SDG is hiring a Chat Operator to support chat quality, observe conversation flow, and help improve automated and human interactions. This is a full-time remote position.

Key Responsibilities

  • Keep track of chat activity for more than 8 hours each day.
  • Step in from time to time to reply on behalf of companions when needed to improve the quality of communication.
  • Observe and assess how conversations develop between clients and companions.
  • Review Copilot output and judge the quality of its responses.
  • Spot problems in automated messages and escalate them appropriately.
  • Coordinate requests for content such as photos or videos based on client requirements.

Candidate Profile

  • Excellent attention to detail.
  • Comfort with repetitive work and the patience to stay focused over long periods.
  • A methodical, organized, and systematic work style.
  • Good understanding of customer behavior and the ability to relate to different user types.
  • Interest in learning and using AI-based tools.
  • Quick learner with a strong willingness to grow.
  • Strong written Russian and good English communication skills.

Compensation and Benefits

  • Full-time remote work opportunity.
  • The starting pay or salary range will be discussed with shortlisted candidates during the hiring process and before employment begins.
  • Referral bonuses of up to $5000 for recommending successful candidates to the company.

Additional Information

The employer encourages interested candidates to apply and join the team.

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