Certification Analyst II / Compliance Analyst

Role Overview

KoreRPO is looking for a detail-focused Certification Analyst II / Compliance Analyst to perform in-depth investigations across various online entities such as websites, merchants, pharmacies, healthcare providers, telemedicine, and e-commerce platforms. This role requires reviewing certification applications, conducting open-source intelligence research, assessing regulatory adherence, and detecting fraudulent or non-compliant activities. The analyst will collaborate across multiple teams, independently make certification decisions, and uphold high standards of investigative rigor.

Key Responsibilities

• Investigate online platforms including merchants, online pharmacies, healthcare and telemedicine providers, and e-commerce businesses.
• Evaluate certification applications to confirm eligibility against defined compliance criteria.
• Utilize Open-Source Intelligence (OSINT) tools and methods such as public records, government databases, licensing boards, business registrations, and WHOIS data for research.
• Analyze website elements and content including products, services, advertisements, payment methods, ownership, and licensing details.
• Detect fraudulent, counterfeit, illegal, deceptive, or policy-violating goods and services.
• Verify compliance with relevant federal, state, and international laws and regulations.
• Produce detailed investigative reports with findings and certification recommendations.
• Make independent certification judgments, escalating complex or high-risk cases appropriately.
• Manage certification renewals, applicant communications, and documentation updates to ensure ongoing compliance.
• Document all activities accurately using internal case management and workflow systems.
• Communicate clearly with applicants regarding certification requirements and document deficiencies.
• Work closely with Legal, Engineering, Product, Compliance, and Quality Assurance teams.
• Support additional investigations and client-specific requests as needed.
• Participate in quality audits and help drive process enhancements.
• Monitor emerging fraud patterns and changing compliance risks, reviewing sensitive or regulated content as necessary.
• Independently handle complex certification assessments and mentor junior analysts, assisting with onboarding.
• Conduct quality assurance checks and compliance audits.
• Propose improvements to investigative workflows and certification procedures.
• Research new trends in compliance, fraud, and regulations.
• Contribute to internal training and knowledge sharing initiatives.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum of 3 years' experience in areas such as Compliance, Risk Management, Fraud Detection, Trust & Safety, AML/KYC, Due Diligence, Regulatory Compliance, Digital Investigations, or related fields.
• Exceptional analytical, investigative, and critical thinking capabilities.
• Strong written and verbal communication skills.
• Meticulous attention to detail with the ability to make sound decisions even with limited information.
• Excellent organizational and time management skills.
• Self-driven, able to work independently.
• Comfortable working remotely during United States night shift hours.
• Skilled in Microsoft Excel, Google Sheets, and Google Workspace.

Preferred Experience

• Expertise in Open-Source Intelligence (OSINT) investigations.
• Background in Trust & Safety and Fraud Detection.
• Experience assessing merchant risk and conducting regulatory research.
• Familiarity with internet investigations, healthcare or pharmacy compliance, marketplace integrity, financial crime investigations, corporate due diligence, and content moderation.