Business Development Manager

About the Role

We are seeking a proactive and client-oriented Business Development Manager specialized in contract manufacturing and private label solutions. This professional will play a critical role in acquiring new business and managing client accounts, overseeing the journey from lead generation to commercial production and delivery. The position requires collaboration with multiple internal departments to ensure smooth project completion, timely shipments, and outstanding customer service, all while driving company growth.

Primary Responsibilities

• Identify and explore new business prospects in contract manufacturing and private label segments.
• Generate qualified leads by leveraging market analysis, networking, digital channels, trade exhibitions, and referrals.
• Engage in customer consultations to comprehend needs and effectively communicate company capabilities.
• Develop and maintain a robust and healthy sales pipeline.
• Serve as the main interface for assigned customers, handling account onboarding through fulfillment and fostering recurring business.
• Coordinate cross-functionally with R&D, packaging development, procurement, regulatory affairs, quality assurance, production, and supply chain teams.
• Prepare and negotiate quotations, manage purchase orders, and oversee dispatch coordination to guarantee On-Time-In-Full (OTIF) delivery, resolving any operational challenges promptly.
• Maintain CRM systems, track sales pipeline, and prepare detailed business reports for management.

Key Performance Indicators

• Acquisition of new customers
• Revenue generation
• Lead conversion rates
• Customer retention
• On-Time-In-Full delivery performance
• Customer satisfaction levels
• Growth of sales pipeline
• Support in payment collections

Qualifications and Experience

• Bachelor's degree in Business Administration, Food Technology, Pharmacy, Engineering, Commerce, or related fields; MBA is preferred.
• 2 to 3 years of experience in B2B sales, business development, or key account management within manufacturing, FMCG, food, nutraceuticals, pharma, Ayurveda, or packaging sectors.
• Experience with private label business models is advantageous.

Required Skills and Attributes

• Proficiency in B2B sales and key account management.
• Strong CRM usage and management skills.
• Excellent negotiation and commercial acumen.
• Ability to coordinate projects and work cross-functionally.
• Excellent communication and presentation skills, including proficiency in Excel and PowerPoint.
• Experience with ERP systems is a plus.
• Strong problem-solving capabilities and customer-centric mindset.
• Self-motivated with a sense of ownership and ability to multitask effectively.
• Willingness to travel as required.

Why Join?

Join us to collaborate with established consumer brands and gain comprehensive exposure across the business development lifecycle in a dynamic, high-performance setting that fosters growth and learning.