Assistant Key Account Manager - E-commerce

Position Overview

The role seeks an energetic and goal-driven Assistant Key Account Manager to oversee and expand our online retail business on e-commerce and quick commerce platforms. This includes marketplaces such as Flipkart, Blinkit, Zepto, and Swiggy, where the candidate will be actively involved in marketplace management, catalogue upkeep, advertising initiatives, and evaluating sales performance.

Primary Responsibilities

• Oversee and grow the company's e-commerce presence through platforms including Flipkart, Blinkit, Zepto, and Swiggy.
• Manage everyday marketplace activities such as product listing, running promotions, applying discounts, and resolving operational challenges.
• Maintain up-to-date and accurate product catalogues, ensuring correctness in pricing, images, and inventory across all platforms.
• Efficiently manage returns to ensure streamlined operations and enhance customer satisfaction.
• Supervise and improve fulfilment activities on Flipkart while tracking overall marketplace performance.
• Keep abreast of the newest trends, tools, and strategies relevant to Flipkart advertising and general marketplace growth.
• Analyze sales metrics and market trends to devise actionable plans that boost revenue and business growth.
• Liaise with internal teams and marketplace account managers to ensure smooth operations and swift problem resolution.
• Generate and distribute regular reports detailing sales trends, account health, and operational updates.

Candidate Profile

• Proven expertise in managing operations on Flipkart and quick commerce platforms like Blinkit, Zepto, and Swiggy.
• At least 5 years of relevant professional experience in this domain.
• Strong grasp of marketplace management, catalog control, and digital sales workflows.
• Excellent analytical capabilities with skill in interpreting sales data to inform business decisions.
• Proficiency in MS Excel and other reporting software.
• Excellent communication and coordination skills to work effectively with multiple stakeholders.
• Prior work experience collaborating directly with Flipkart or in the quick commerce industry is an advantage.