Accounts Receivable Supervisor

Role overview

CRYSTAL CANDY LIMITED is looking for an Accounts Receivable Supervisor in Harare, Zimbabwe to oversee debtor control activities, protect revenue, and keep customer accounts accurate and up to date. The role involves supervising two accounts receivable clerks, maintaining strong relationships with key customers, and ensuring collections, postings, and reconciliations are handled correctly.

Key duties

• Lead and support two accounts receivable clerks in day-to-day debtor administration.
• Follow up outstanding payments by phone or electronic communication so debts are settled within the required time.
• Record daily banking and allocate receipts to the correct accounts, including export banking when instructed.
• Reconcile debtor accounts and respond to customer questions, including requests for invoice copies, credit notes, and monthly statements.
• Create and process credit notes and journals for returned goods after receiving GVRs, and ensure customers receive copies electronically or through the Sales Rep.
• Prepare and post journals for loose sweets, export transactions, discounts/markdowns, and customer rebates.
• Enter stock figures into the system at period end based on physical stock counts, then investigate variances and contras.
• Vet and set up new customer accounts in the system.
• Assess customer credit limits and, where needed, suggest changes.
• Prepare reps’ collection listings.
• Raise credit notes and re-invoice invoices that have been paid in foreign currencies.
• Maintain daily inflow schedules and compile weekly reports.
• Perform and review production reconciliations.

Additional information

This is a full-time, onsite position based in Harare, Zimbabwe. The role focuses on accurate receipting, collections, reconciliations, customer account management, and supervision of AR support staff.