Accounts Officer

About LEAP

LEAP is a global leader in Legal Practice Management Solutions, operating under ATI, one of the largest international LegalTech firms. With over three decades of innovation, LEAP's software is trusted by more than 71,000 legal professionals across small and medium-sized law firms worldwide. Our fast-paced tech-driven environment involves talented teams across multiple countries, including Australia.

Team Overview

The Finance team plays a crucial role in sustaining LEAP's rapid expansion by combining strategic insight with financial acumen. This team supports the broader company mission while managing complex finance functions with agility and precision.

Role Summary

As an Accounts Officer reporting to the Accounts Receivable Team Lead, you will undertake diverse accounting responsibilities primarily within Accounts Receivable. Your tasks will include handling debtor payments, investigating account discrepancies, and collaborating with different departments to ensure accurate customer invoicing and collections. There is ample scope to grow into other finance areas that align with your interests over time.

Key Responsibilities

• Support billing operations and ensure the completeness of all contractual paperwork within the billing system.
• Manage new and renewal business contracts and process subscription changes using Zuora.
• Maintain accurate documentation related to billing processes.
• Investigate and resolve invoice-related customer inquiries promptly.
• Identify root causes of account discrepancies and coordinate with internal teams to reconcile client accounts.
• Assist in collecting overdue payments effectively.
• Process payment receipts and allocate them correctly in debtor accounts in a timely manner.
• Collaborate with team members to manage shared inbox tasks accurately for Accounts Receivable and Collections.
• Provide support for Accounts Payable tasks, including managing expenses via Lightyear and Expensify.
• Contribute to ad-hoc accounting activities, gaining exposure to reporting through NetSuite.

Desired Attributes

• Strong time management skills to prioritize and complete work efficiently.
• Ability to quickly learn and apply new information relevant to the role.
• Clear and constructive communication with colleagues and clients.
• Commitment to high personal and team performance standards and accountability.
• Ability to develop and maintain positive relationships within teams and with customers.
• Inclusive mindset encouraging candidates who may meet some, but not all, requirements to apply.

Why Choose LEAP?

• Your contributions have meaningful impact by helping law firms serve their communities better.
• Experience autonomy and trust to influence major projects and decisions.
• Engage with passionate colleagues in a supportive, dynamic environment.
• Flexible working arrangements prioritizing individual needs, primarily based in Sydney.
• Substantial career development opportunities with a forward-thinking leadership.
• Enjoy a vibrant work culture featuring social events, sports, sailing and yacht club access.
• Comprehensive wellbeing benefits including an annual wellbeing day, gym membership, dental plan, and weekly massages.
• Work in modern office facilities with catered meals, a stocked kitchen, and onsite barista service.
• Unique assistance for homebuyers through the LEAP Home program.