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Account Manager

Al Sharq Technology

Doha, Doha Municipality, Qatar • Vollzeit

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Erfahrung
3+ Jahre
Gehalt
Stellenangebote
1
Veröffentlicht
vor 19 Stunden
Arbeitsmodus
Im Büro
Ausbildung
Bachelor-Abschluss
Wieder aufnehmen
Bewerbung erforderlich

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Stellenbeschreibung

Job Overview

The Account Manager will oversee client partnerships, ensuring their satisfaction while uncovering opportunities for account expansion.

Primary Responsibilities

  • Serve as the chief liaison for designated client accounts.
  • Foster robust customer relationships through regular, proactive interaction.
  • Gain a deep understanding of client requirements and tailor solutions accordingly.
  • Promote account growth by identifying upsell and cross-sell prospects.
  • Track client satisfaction levels, manage issue resolution, and guarantee high-quality service delivery.
  • Generate comprehensive reports and provide updates to both clients and internal teams.

Qualifications

  • A bachelor’s degree in Business, Marketing, or related disciplines is required.
  • A minimum of three years’ experience in account management, customer success, or sales roles.
  • Excellent communication, negotiation, and ability to build lasting relationships.
  • Applicants must be residents of Qatar.

Preferred Certifications

  • Certification as a Customer Success Manager.
  • Certified Strategic Account Manager (CSAM – SAMA).
  • Salesforce Administrator Certification.

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