Store Manager - Tralee, Co. Kerry

About Carraig Donn

Founded in 1965, Carraig Donn is Ireland's leading retailer specializing in Fashion, Jewellery, and Giftware. Drawing on decades of Irish retail heritage, the company continually innovates to offer customers unique, superior products exclusive to its stores. With over 40 branches nationwide and more than 500 employees including Central Operations based in Mayo and offices in Dublin and Ennis, Carraig Donn prides itself on genuine customer service and building strong, lasting client relationships. The company is fully Irish owned and is executing an ambitious decade-long expansion plan.

Role Overview

The Store Manager position in Tralee offers a permanent, full-time opportunity to lead and inspire a dynamic team while driving sales performance and profitability. This role involves daily operational oversight, staff motivation, and ensuring high standards of customer experience and store presentation.

Key Responsibilities

• Lead by example to deliver outstanding customer service at all times.
• Drive sales growth, manage costs effectively, and meet targeted gross margin goals.
• Ensure exceptional in-store presentation, adhering to merchandising standards and maintaining a compelling shopping environment.
• Organize stockroom operations, maintain adequate inventory levels, and ensure timely display of products on the shop floor.
• Plan and manage staff schedules to ensure appropriate coverage within budgeted hours.
• Ensure compliance with company policies and procedures, supporting the entire store team accordingly.
• Coach and develop team members, encouraging a culture of continuous improvement and knowledge sharing.
• Maintain health and safety standards to provide a secure environment for both customers and staff.

Candidate Requirements

• Proven retail management experience is essential; background in Fashion, Jewellery or Giftware retail is considered a plus.
• Flexibility to work weekdays, including evenings and weekends.
• Strong leadership capabilities with a documented history of meeting sales and profitability objectives.
• Excellent communication skills and well-developed organizational abilities.
• Attentive to detail and proactive in resolving issues.
• Experience managing stock, cash flow, administrative tasks, and ensuring health and safety compliance.

Benefits and Perks

• Competitive salary reflecting your experience and skills.
• Flexible working options to help balance personal and professional life.
• Opportunities for career growth and progression within a supportive learning environment.
• Paid apprenticeships enabling attainment of Level 6 certification.
• Inclusive, collaborative workplace culture with a focus on respect and diversity.
• Access to continuous development programs, workshops, and professional training.
• Comprehensive benefits, including health and wellbeing support plans.
• Generous employee discounts on exclusive products and participation in referral schemes.
• Wellbeing initiatives such as bike-to-work schemes, employee assistance programs, and mindfulness and lifestyle resources.