Senior Scientist - Analytics & Research in Healthcare

Overview

This position supports a partner organization seeking a Senior Scientist with expertise in analytics and research, focusing on enhancing healthcare experience through data-driven insights. The role blends advanced survey methodology with statistical skills and strategic advice to ensure reliable, actionable healthcare measurement.

Key Responsibilities

• Lead methodological expertise for research programs, analytics projects, benchmarking, and measurement solutions.
• Provide scientific guidance on survey design, analytics protocols, and measurement approaches.
• Oversee the creation, evaluation, and refinement of survey tools and measurement frameworks.
• Apply advanced skills in questionnaire design, sampling, psychometrics, weighting, and bias mitigation.
• Ensure measurement reliability and validity via validation studies and methodological assessments.
• Collaborate with interdisciplinary teams including Product, Engineering, Data Science, Operations, and Advisory groups.
• Develop and manage benchmarking methodologies and quality standards.
• Assess impacts of methodological changes on reporting and stakeholder confidence.
• Utilize statistical techniques to identify key performance drivers and trends.
• Convey complex research outcomes into clear, actionable insights for business and healthcare improvements.
• Lead pilot studies and innovation efforts involving new technologies and AI in measurement.
• Construct evidence-based frameworks to gauge new methodology effectiveness.
• Act as a subject matter expert in patient experience measurement and healthcare analytics.
• Create thought leadership content and represent the organization in industry and client forums.

Required Qualifications

• Ph.D. in fields such as Survey Methodology, Statistics, Psychometrics, Sociology, Psychology, quantitative social sciences, or healthcare-related disciplines.
• More than 7 years of professional experience in survey research, analytics, or measurement science.
• Expertise in survey methodologies including questionnaire design, psychometric testing, sampling, weighting, and bias control.
• Experience with experimental designs, A/B testing, randomized controlled trials, qualitative and mixed methods research.
• Proven skills to translate analytical data into impactful recommendations.
• Strong understanding of benchmarking, measurement frameworks, and data governance.
• Preferred experience in healthcare measurement and patient experience analytics.
• Competence in evaluating new research technologies and AI applications.
• Proficiency in analytical software such as SPSS, R, Python, and SQL.
• Excellent communication and collaboration skills for stakeholder engagement and influence.
• Ability to integrate scientific rigor with practical business needs in dynamic environments.
• Strong problem-solving aptitude, intellectual curiosity, and commitment to growth.

Benefits and Additional Information

• Competitive salary aligned with qualifications and location.
• Flexible hybrid work model within the United States with remote options available based on office proximity.
• Comprehensive medical, dental, and vision insurance plans.
• Retirement savings programs.
• Paid time off and recognized company holidays.
• Career development and ongoing learning opportunities.
• Inclusive and collaborative work culture promoting innovation and shared success.
• Work on impactful projects improving healthcare experiences globally.
• Supportive environment valuing diverse perspectives.