Route Service Representative - Saskatoon, Saskatchewan

Role Overview

Join UniFirst Canada as a Route Service Representative (RSR) in Saskatoon, where you will serve as the essential liaison between the company and its customers. This position involves managing deliveries and pickups, establishing strong customer relationships, and representing UniFirst's commitment to dependable service and professionalism. The role requires autonomy, customer engagement, and a dedication to route growth.

Core Responsibilities

• Oversee and maintain an assigned daily delivery and pickup route, acting as the main customer contact.
• Support daily operational tasks such as loading and unloading trucks to ensure efficiency.
• Provide timely, accurate delivery service and product returns with high customer satisfaction standards.
• Develop customer relationships by addressing service needs and promoting new products and garment options.
• Drive route sales by identifying upselling opportunities to increase revenue and customer value.
• Operate a company walk-in truck safely and professionally along set routes.
• Work actively in environments requiring physical activity, indoors and outdoors, while adhering to safety protocols.
• Resolve service challenges, manage inventory, and comply with safety requirements.
• Maintain consistent working hours from Monday to Friday with no weekend or night shifts, servicing a fixed customer base.

Qualifications and Attributes

• Must be at least 21 years old with a valid driver's license, clean driving record, and meet local transportation regulations.
• Minimum education of a high school diploma or CAEC certification.
• Strong independent work ethic combined with excellent customer service and team collaboration skills.
• Previous experience in customer service, route sales, or delivery roles is advantageous.
• Comfortable with technology to support operational tasks and enhance customer service.
• Physically capable of lifting up to 50 pounds and standing for long periods.

Employee Benefits and Culture

• Competitive salary with commission-based earnings from the first day, plus additional benefits including RRSP company match, profit sharing, healthcare, paid time off, employee discounts, and tuition reimbursement.
• Structured training and development programs to support career growth within the company.
• A supportive, inclusive, and diverse workplace culture focused on community and employee well-being.
• Predictable weekday schedule promoting work-life balance without night or weekend shifts.

Commitment to Equity and Accessibility

UniFirst values diversity and provides equal employment opportunities, prohibiting discrimination across all protected grounds under Canadian human rights law. The company ensures accommodations are available throughout the recruitment process for those with disabilities or medical conditions.

Additional Information

UniFirst is a global leader in garment services with over 16,000 employees serving more than 300,000 business locations across North America and Europe. Our commitment to ethical recruitment includes a strict policy against requesting personal financial information.