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Role Overview

Guild Garage Group is hiring a Regional Training Supervisor to lead learning and development efforts across the Central and Eastern regions. This is a fully remote position with about 25% travel. The role sits within the Training & Development department and reports to the VP of Training & Development.

About the Company

Guild Garage Group views training as a core growth lever rather than a back-office function. The company focuses on scaling performance, consistency, customer experience, and employee success across a fast-growing home services platform. The organization is seeking someone who can help reshape how teams learn, improve, and expand across a nationwide network.

What You’ll Do

In this role, you will support technicians, customer service representatives, leaders, and sales teams by delivering the tools and coaching they need to perform at a high level. You will work with partner garage door companies across the country to implement training programs, reinforce skill development, and strengthen operational performance. Data and reporting will also be part of the role, helping you measure impact and continuously improve learning initiatives.

Core Duties

Work with leadership to spot capability gaps and shape training solutions that address them.
Partner with owners, department heads, and team members to understand each team’s needs and create a practical development roadmap.
Coach individuals or small groups virtually when extra support is needed, helping them strengthen foundational skills.
Run weekly regional calls to share best practices and lead short, focused learning sessions.
Deliver training in person when travel is needed or virtually when appropriate.
Support field trainers and leaders so training is delivered consistently and effectively.
Develop content and materials that close knowledge gaps and meet business needs.
Track training outcomes using metrics and analytics to improve program performance.
Gather field feedback and present insights to senior leadership to inform decisions.
Coordinate closely with field operations so training stays aligned with day-to-day business needs.
Equip field trainers and leaders with the tools and methods they need to run successful sessions.

What We’re Looking For

The ideal candidate is collaborative, curious, accountable, and comfortable influencing through coaching and partnership. You should communicate clearly, build trust with operational leaders, and enjoy hands-on work in the field as well as virtual facilitation. Strong organization, project management, and the ability to juggle multiple priorities, brands, stakeholders, and time zones are important.

Experience and Qualifications

At least 2 years of experience in Training & Development, Learning & Development, or a similar area, with a track record of helping others grow.
Solid knowledge of adult learning principles and experience delivering engaging, performance-oriented training.
Ability to influence leaders through accountability, coaching, and collaboration rather than formal authority.
Strong facilitation, coaching, communication, and relationship-building skills, along with a customer-service approach.
Excellent organization and project management ability, including managing several priorities at once.
Comfort working cross-functionally and forming strong partnerships across teams.
Experience with Learning Management Systems, with ADP LMS considered a plus, and the ability to use reporting and data to assess effectiveness.
Willingness to travel around 25% to support field teams and deliver training.

Preferred Background

Bachelor’s degree in Communications, Human Resources, Education, Business Administration, or a related discipline.
Training and development certification, with CPTD or ATD preferred.
Background in skilled trades, field operations, or another service-based business is highly preferred, especially familiarity with technician workflows and operational challenges.

Why This Role May Appeal to You

Chance to help build a strong onboarding and training function in a fast-growing organization.
High visibility and regular collaboration with operational leaders.
Opportunity to design scalable onboarding programs that improve employee success and business performance.
A people-focused, fast-moving culture centered on development and growth.
Career progression opportunities within an expanding platform business.

Compensation and Benefits

The role offers annual pay in the range of $70,000 to $80,000, along with competitive pay and incentive potential. Benefits include health, vision, dental, PTO, holidays, 401(k) with matching, employee discounts, and employee referral benefits.

Additional Information

Guild Garage Group LLC is an equal opportunity employer (AA/EOE/M/F/V/D). Reasonable accommodations may be provided to qualified individuals with disabilities under the Americans with Disabilities Act, and candidates are encouraged to discuss accommodation needs with the employer.

All selected candidates must complete pre-employment background screening, drug screening, and a motor vehicle record check.

Commission-based compensation may be referenced in this posting, but any such amounts are only potential ranges and are not guaranteed as salary.

Regional Training Supervisor