Project Management Specialist, Languages Team

About Agoda

Agoda is a global travel platform founded in 2005 to simplify worldwide travel exploration. As part of Booking Holdings with over 7,000 employees across 90 countries, Agoda offers an extensive range of hotels, holiday properties, flights, and experiences. Our culture thrives on data and technology, driving innovation daily.

Role Overview

The Project Management Specialist in Agoda's Languages Team plays a pivotal role in coordinating localization projects to ensure products, campaigns, and user experiences resonate globally. You will manage complex projects spanning 40+ languages, balancing priorities, timelines, stakeholder demands, and quality standards to deliver efficient market launches.

Key Responsibilities

• Lead end-to-end localization project management encompassing planning, requirements analysis, estimation, scheduling, execution, quality assurance, delivery, and post-project evaluation.
• Orchestrate multifaceted, deadline-driven workflows across diverse languages and content types to meet critical product releases and marketing milestones.
• Collaborate closely with Product Owners, engineers, marketing, legal, customer support, business leaders, and linguistic experts to clarify specifications and ensure high-quality outcomes.
• Oversee external language vendors by managing task assignments, capacity, performance, delivery tracking, issue resolution, and budget control.
• Leverage AI-driven translation and project management systems to identify automation opportunities, minimize manual processes, boost scalability, and enhance team efficiency.
• Proactively identify risks and bottlenecks, managing dependencies, escalating issues appropriately, and crafting contingency strategies.
• Maintain detailed documentation, project plans, reports, and workflows to provide transparent progress tracking, risk visibility, and informed decision-making.
• Ensure content quality under tight schedules by applying localization best practices and facilitating thorough reviews for accuracy, consistency, cultural appropriateness, and suitability.
• Continuously improve processes through analysis of recurring challenges, stakeholder feedback, and implementation of scalable solutions across the Languages Team.
• Support stakeholders during high-pressure periods by establishing clarity and structure amid shifting priorities and stringent deadlines.

Required Qualifications

• Minimum two years’ experience in project management or coordination, preferably in localization, translation, content operations, or fast-paced technology environments.
• Knowledge of CAT tools, translation management platforms, localization workflows, or similar technologies.
• Exceptional organizational and prioritization abilities to juggle several projects, deadlines, and stakeholder interests simultaneously.
• A proactive mindset focused on solutions, with the confidence to identify risks, challenge inefficiencies, and drive resolutions.
• Strong English communication skills, both written and spoken.
• Meticulous attention to detail with a dedication to delivering precise, quality work.
• Effective cross-cultural and cross-functional collaboration skills across various seniority levels.
• Interest in AI, automation, technology, and ongoing process improvements.
• Additional language proficiency is advantageous but not mandatory.

What Agoda Provides

• Competitive pay and assistance with relocation.
• Opportunities for career advancement across diverse teams, functions, and global offices.
• A vibrant, multicultural work environment.
• Access to continuous learning via corporate programs and practical experience.
• Exposure to global products, advanced technologies, and large-scale diverse content.
• Modern office located in central Bangkok.
• Chance to influence the experiences of millions of customers worldwide.

Equal Opportunity Employer

Agoda embraces diversity and inclusion, hiring based on merit and qualifications without regard to legally protected characteristics. We commit to providing equal employment opportunities and maintain application data for future considerations unless removal is requested.

Additional Information

Agoda does not accept unsolicited agency terms or candidate submissions and reserves the right to hire candidates directly without recruitment fees if unsolicited CVs are received.