Program Operations Associate

About YouthBuild Global

YouthBuild Global serves as the central coordinating body for the YouthBuild movement, partnering with a broad network of programs worldwide dedicated to assisting opportunity youth—young individuals who are out of school and employment—helping them regain education, develop job-related skills and credentials, and become community leaders. The organization provides training, technical assistance, capacity building, leadership development, financial stability, and advocacy to empower its programs globally.

Role Overview

The Program Operations Associate supports the Program team’s administration and operations with a focus on collaborations involving AmeriCorps, Department of Labor contracts, Network Engagement, grant management, and organizational events. This position aims to enhance efficiency, coordination, and consistent execution across multiple program divisions by managing project coordination, logistics, and system support, ensuring timely delivery of initiatives and smooth event execution.

Key Responsibilities

• Handle day-to-day administrative and coordination duties for Program departments including DOL Program Impact, AmeriCorps, and Network Engagement.
• Track project deliverables, deadlines, milestones, and ensure follow-up for program leadership.
• Coordinate workflows, meetings, and communication to maintain alignment across teams.
• Maintain documentation, shared resources, and tracking tools to support operational efficiency.
• Assist with grant and contract administration and other operational priorities as required.
• Facilitate alignment among program teams and support onboarding and internal communication improvements.
• Streamline recurring processes like quarterly meetings and program dashboard updates.
• Manage shared systems including Microsoft 365 and tracking files, and identify workflow improvements.
• Support data tracking, reporting, and promote consistent documentation practices.
• Organize logistics for in-person, hybrid, and virtual convenings, trainings, and events including scheduling, vendor coordination, communication, and post-event follow-up.
• Use AI tools responsibly and effectively adhering to organizational policies, ensuring confidentiality and accuracy in communications.

Qualifications and Skills

• 2-3+ years experience in operations, coordination, administration, or program support.
• Proven ability to manage multiple teams or projects in a dynamic environment.
• Strong organizational aptitude and excellent attention to detail.
• Experience in supporting events, trainings, or convenings.
• Proficiency with Microsoft 365 and other collaboration tools.
• Familiarity with AI tools and eagerness to learn emerging technologies.
• Clear verbal and written communication skills, with an aptitude for collaboration.
• Adaptability, professionalism, and a service-focused approach.
• Passion for youth empowerment and commitment to the YouthBuild model.

Physical Requirements

Occasional lifting of event materials and supporting in-person meeting logistics or travel-related tasks may be required.

Compensation and Benefits

This is a Grade 2 salaried position offering between $55,000 and $60,000 annually. Benefits include comprehensive medical, dental, and vision insurance, a 401(k) plan with employer matching, generous paid holidays, and access to an Employee Assistance Program (EAP) for wellness support.

Equal Employment Opportunity and Work Location

YouthBuild Global is an equal opportunity employer, ensuring non-discrimination regardless of age, nationality, disability, race, religion, veteran status, or other protected characteristics. Reasonable accommodations are provided for qualified individuals with disabilities. This role offers flexible work options including hybrid or full remote work within specified states including MA, ME, NH, NY, DC, MD, NC, SC, GA, FL, WI, CA, and TX, as well as the option to work onsite in Roxbury, MA.