People Operations Partner

Role overview

The People Operations Partner is responsible for running HR support for assigned facilities and/or teams, while also handling related projects. This role uses knowledge of hiring, retention, employee relations, policies, procedures, and federal and state employment laws to help the business operate compliantly and effectively.

Key responsibilities

• Apply HR guidelines, regulations, and best practices to monitor compliance with employment laws, internal policies, procedures, and processes.
• Review and/or investigate employee relations concerns promptly and recommend suitable next steps.
• Advise managers and respond to employee questions in a timely and professional way.
• Support internal stakeholders across assigned sites through meetings, events, issue resolution, and day-to-day coordination.
• Manage the end-to-end staffing process, including sourcing, recruiting, affirmative action efforts, pre-employment screening, interviewing, and onboarding.
• Work with leaders and other professionals to build or deliver programs that support business goals, enterprise initiatives, and employee growth.
• Provide guidance, training, and practical best practices to teammates.
• Partner with operations and other stakeholders to create action plans that reduce voluntary turnover and improve employee engagement.
• Take part in retention and engagement activities, compliance initiatives, and follow-up on assigned action items.
• Work with hiring managers on pay review recommendations and advise on salary guidelines and sound compensation decisions.
• Support multi-site operations when needed, including travel to other locations as required.
• Contribute to special projects such as the annual merit process by supporting managers with tools, guidance, and assistance.
• Handle additional duties as assigned.

Education and experience

A bachelor’s degree or equivalent experience in Human Resources, Business, Communications, or a related field is required. Candidates without a bachelor’s degree may qualify with a high school diploma or GED, at least 2 years of the required experience, and an additional 4 years of experience as an HR Generalist or in employee relations.

At least 2 years of professional HR experience in HR Generalist, employee relations, talent acquisition, or a related area is required.

Skills and capabilities

• Solid understanding of federal and state employment laws.
• Clear verbal and written communication, including the ability to explain sensitive or complex information to all levels of management.
• Strong organization and time management to juggle multiple priorities and meet deadlines independently.
• Presentation skills for training sessions and informational meetings.
• Ability to build effective working relationships with employees.
• Sound judgment, problem-solving ability, and data-informed decision-making.
• Proficiency with Microsoft Office and web-based tools.
• Flexibility to work day, evening, and overnight shifts as business needs require.
• Ability to communicate in multiple languages may be necessary.

Work conditions

This is an onsite role based in Orlando, FL (MCOR). Employees are expected to work from the FedEx location five days per week. Extensive travel is required, and the role may involve assignments across multiple locations.

Application and notice

To be considered, applicants must apply and upload a resume. The posting closes on Tuesday, July 14, 2026 at 5:00 PM CDT.

Equal opportunity and accommodations

Federal Express Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities. Reasonable accommodations are available for qualified individuals with disabilities during the application process and hiring process. Applicants needing accommodations should contact recruitmentsupport@fedex.com.

Employee rights and compliance notices

• Applicants have rights under federal employment laws.
• Notice topics include Know Your Rights, Pay Transparency, Family and Medical Leave Act (FMLA), and the Employee Polygraph Protection Act.
• The company participates in the U.S. Department of Homeland Security E-Verify program for U.S. applicants and employees only.
• Related notices include the E-Verify notice (bilingual) and Right to Work notices in English and Spanish.