People & Culture Learning Designer

Job Overview

The role focuses on enhancing employee experience by creating innovative learning solutions aligned with business goals. It involves collaborating with various stakeholders on projects to improve efficiency, agility, and cost-effectiveness by leveraging technology in designing and developing integrated learning programs. Responsibilities include anticipating future needs and trends in Centres of Excellence (CoE) practices, implementing comprehensive solutions, prioritizing initiatives, and ensuring alignment with organizational objectives.

Qualifications

The candidate must hold a first degree in Social Sciences.

Experience Requirements

• At least 5 years of expertise in instructional design, developing learning solutions, and adult education principles.
• Proven track record in designing and delivering learning interventions targeting digital systems, enterprise platforms, or technology-based business solutions.
• Experience creating a variety of learning modalities such as instructor-led sessions, virtual classrooms, eLearning modules, microlearning, videos, job aids, and performance support resources.
• History of supporting major system rollouts, digital transformation, or organizational change efforts.
• Ability to collaborate with business leaders, subject matter experts, and project groups to identify training needs and develop learner-focused content.
• Familiarity with HR and enterprise platforms including Human Capital Management, payroll systems, ERP, HRIS, SAP, SuccessFactors, Workday, ServiceNow is advantageous.
• Experience managing or deploying courses via Learning Management Systems (LMS).
• Proficient with content creation and authoring software such as Articulate Storyline, Rise, Camtasia, Vyond, and Adobe Creative Suite.

Behavioural Competencies

• Clear communication and information articulation
• Attention to detail and thorough checking
• Continuous skill and knowledge development
• Adaptability to change
• Building rapport and effective relationships
• Critical information analysis
• Adherence to processes and procedural compliance
• Capability to manage multiple tasks efficiently
• Meeting deadlines and time management
• Providing insightful feedback
• Collaborative teamwork
• Maintaining high standards

Technical Competencies

• Sound judgment and decision-making skills
• Expertise in learning technologies
• Delivering solutions effectively
• Design and development of learning programs
• Ability to work collaboratively within teams
• Utilization of workforce analytics and insights

Additional Information

• Technical competencies are emphasized: Decision Making, Learning Technology, Solution Delivery, Solution Design and Development, Teamwork, and Workforce Insights.