Payroll Specialist

Role overview

We are seeking a Payroll Specialist to join the business unit team in Eugene, Oregon. This role focuses on delivering accurate, on-time payroll processing for roughly 60 to 80 client accounts that may involve different pay schedules, payroll cycles, and levels of complexity. In addition to processing payroll, the specialist partners with clients to understand how their payroll and accounting operations work and to suggest improvements that make those processes more efficient.

The right candidate will bring strong commercial judgment, an entrepreneurial mindset, and a consistent commitment to creating value for both clients and internal teams. This position reports to the Area Manager and collaborates closely with colleagues across the business unit, branch, and corporate office.

Key responsibilities

• Process a large volume of accurate on-cycle and off-cycle payrolls for multiple client organizations, covering more than 800 employees.
• Develop deep working knowledge of client onboarding, payroll operations, CRM tools such as Salesforce, timekeeping systems, and HRIS platforms, while identifying system improvements that can deliver better outcomes.
• Deliver payroll training and software walkthroughs at client locations, including instruction on relevant features and functions.
• Build expertise in client data and payroll complexities such as turnover, seasonal or fluctuating headcount, time and attendance, payroll bridge creation, import/export needs, prevailing wage rules, job costing, certified payroll, and standard as well as customized reporting.

Required experience and qualifications

• At least 5 years of payroll experience, ideally in a demanding, multi-client environment.
• Strong client-facing orientation with excellent customer service capability.
• Proven ability to improve processes and streamline workflows in a previous role or department.
• Background in bookkeeping or accounting is preferred.
• A self-motivated approach with the drive to support client and business success.
• Working knowledge of wage and hour regulations and the tax treatment of wages.
• Helpful exposure to workers’ compensation claims administration.
• Ability to communicate effectively with people at all levels of an organization.
• Professional presentation, along with strong verbal and written communication skills.
• Excellent time management and the ability to work well in a team with limited supervision.
• Strong computer skills, especially in Outlook, Excel, and Word; experience with CRM tools, Citrix, and HRP software is an advantage.
• An associate’s degree is preferred, and an advanced degree is a plus.
• CPP or FPC certification is strongly preferred.
• About 10% local travel within 50 miles of the office is expected for client visits and onsite training.

Compensation and benefits

The starting hourly pay is $30.00 to $34.00, with the final rate depending on geography, skills, education, experience, certifications, and other relevant qualifications. This role is also eligible for incentive pay under the company’s plan.

Benefits available to eligible employees include medical insurance, HSA, FSA, dental, vision, 401(k), AD&D, life insurance, voluntary life, voluntary disability, voluntary accident coverage, voluntary critical care, voluntary hospital indemnity, legal services, identity and fraud protection, commuter benefits, pet insurance, an employee stock purchase program, and an employee assistance program.

Paid time off includes 40 hours of sick leave each year, vacation accrual of up to 80 hours in year one, up to 120 hours in years two through four, and up to 160 hours in year five. The role also includes 6 paid holidays and 4 paid volunteer days annually.

Workplace and culture

The organization emphasizes a stable, growth-oriented environment where people work hard, have fun, develop professionally, and build strong relationships. The role offers the chance to contribute directly to the success of client companies and the broader business while gaining exposure to professionals across multiple industries.

Equal opportunity and application notes

The company is committed to diversity, inclusion, and fair employment practices. Hiring decisions are based on merit, and the workplace is intended to support employees in bringing their full, authentic selves to work. Candidates who meet the qualifications are encouraged to apply through this posting.