Payroll Specialist

About the Role

The Payroll Specialist is responsible for ensuring accurate, compliant, and timely payroll and benefits management across various regions. This position requires close collaboration with Finance, HR, employees, external vendors, and contractors to deliver an exceptional employee experience while maintaining full adherence to statutory and company policies. The role also emphasizes continuous operational improvements and process excellence.

Key Responsibilities

• Execute payroll processing for multiple jurisdictions, guaranteeing precise and punctual payments, adjustments, accruals, overtime, bonuses, and related reporting.
• Administer comprehensive employee benefits programs such as healthcare, pension plans, and other regional schemes.
• Respond to payroll and benefits-related inquiries with excellent customer service, ensuring prompt issue resolution.
• Maintain and nurture relationships with payroll, benefits, and contractor service providers, monitoring service quality and compliance.
• Assist new employees during onboarding by providing guidance on payroll and benefits processes.
• Prepare financial documents related to payroll including journals, invoices, purchase orders, and provide audit support as required.
• Update and manage payroll and benefits information on the company intranet to enhance employee self-service and process efficiency.
• Participate in initiatives for process enhancements, system upgrades, vendor implementations, and benefits harmonization across regions.

Candidate Requirements

• At least 3 years of experience handling high-volume payroll processing in Ireland, capable of managing multiple priorities with overlapping deadlines.
• Proficiency with payroll platforms such as CloudPay or similar software.
• Strong knowledge of payroll administration, benefits management, and compliance with relevant statutory regulations.
• Advanced capabilities in Microsoft Excel.
• Excellent numerical, analytical, and problem-solving skills.
• Effective communication skills, both written and verbal, with a keen eye for detail and ability to clarify complex payroll topics to non-specialists.
• A demonstrated commitment to excellent customer service provision to employees and stakeholders.
• Ability to meet deadlines without compromising accuracy, with high personal accountability, professionalism, and discretion.
• Proven competence in stakeholder management and the ability to build positive relationships at all organizational levels.
• Preferred qualifications include IPASS certification (or equivalent) and additional credentials in HR, Business Studies, or related fields.

About ESW

ESW focuses on creating impactful connections between consumers and their favorite brands worldwide, providing seamless international ecommerce experiences. The company offers solutions for local duties, taxes, fulfillment, delivery, returns, and payment processing globally. ESW values ownership, simplicity, collaboration, and proactive decision-making to foster innovation, accountability, and teamwork.

Additional Information

• This is a six-month fixed-term contract to cover maternity leave.
• The company offers a competitive salary and benefits package to reward dedication and hard work.
• Perks include discounted Flyefit gym memberships with no joining fees, a Cycle to Work Scheme for tax-free bike purchases, and a Tax Saver Scheme for discounted public transport tickets.
• Hybrid work arrangement with 2–3 days onsite at the North Wall, Dublin office, and 2–3 days remote from home.
• ESW promotes diversity, belonging, and inclusion, offering equal opportunities regardless of personal characteristics and ensuring accessibility throughout hiring.