Operations Executive

About UGR

UGR is a global Ro-Ro shipping firm specializing in dependable vehicle logistics and maritime transport solutions. As part of our growth strategy, we are recruiting a meticulous and proactive Operations Executive to enhance our Operations team.

Role Overview

The Operations Executive will facilitate PCTC and Ro-Ro vessel activities by managing shipment coordination, preparing necessary operational paperwork, tracking cargo flow, and ensuring seamless communication among ports, agents, and internal teams. This position suits candidates who thrive in a fast-paced maritime environment and are committed to operational excellence.

Primary Responsibilities

• Support the management of PCTC and Ro-Ro voyages and daily vessel functions.
• Oversee vessel schedules, cargo preparation status, and operation timelines.
• Compile, verify, and maintain key operational documents such as manifests, cargo lists, Bills of Lading, Statements of Facts, and operational reports.
• Liaise with ports, terminals, shipping agents, service providers, and internal departments to ensure efficient operations.
• Monitor shipment progress and deliver operational updates to relevant stakeholders promptly.
• Identify and escalate operational challenges for swift resolution.
• Ensure adherence to company policies, maritime regulations, and safety standards.
• Procure competitive quotes from port agents and service providers supporting cost-effective voyage planning.
• Assist in tracking voyage-related expenses and prepare comparative cost and performance reporting.
• Keep port tariff databases current, including charges, agency fees, stevedoring, and other operational expenses.
• Participate in continuous improvement efforts aimed at boosting operational efficiency and service quality.

Qualifications and Skills

• Bachelor's degree in Maritime Transportation, Logistics, Business Administration, or related disciplines.
• Prior experience in shipping, maritime operations, port agency, or logistics preferred.
• Familiarity with PCTC/Ro-Ro vessel operations and shipping documentation is advantageous.
• Knowledge of Bills of Lading, cargo manifests, Statements of Facts, and vessel procedures.
• Strong organizational and planning aptitude with high attention to detail.
• Capability to juggle multiple priorities and perform under pressure.
• Effective communication and coordination skills.
• Proficient in English, both written and verbal.
• Competence in Microsoft Office software applications.