Operations Assistant/Specialist

About the Role

This role involves supporting daily operation activities, project tracking, user operation assistance, and other administrative tasks to ensure smooth organizational processes.

Key Responsibilities

• Assist in planning, executing, and reviewing various online and offline events.
• Collect, organize, and perform preliminary analysis of operational data.
• Manage tasks such as content editing, webpage maintenance, and drafting promotional articles.
• Coordinate cross-departmental projects to track progress and meet deadlines.
• Document meeting minutes and prepare project advancement reports to facilitate task completion.
• Support user operations by addressing feedback, gathering user opinions, and engaging in activities to attract, retain, and activate users.
• Handle additional administrative duties like vendor communication, materials preparation, and report generation.

Qualifications and Skills

• Associate degree or higher in any field; preference for marketing, media, or management majors.
• Proficient with Microsoft Excel, PowerPoint, and Word; basic data handling abilities required.
• Strong sense of responsibility, execution capability, attention to detail, patience, and stress resilience.
• Effective communication skills and teamwork aptitude for cross-team collaborations.
• Internship experience in operations, event execution, or content editing is advantageous.

Additional Advantages

• Familiarity with content operation or user growth strategies.
• Skills in Photoshop, graphic editing, or video editing.
• Proficiency in English or multiple languages is preferred.