Network Regional Manager

About Thunes

Thunes is a global leader in money movement, offering the Smart Superhighway for seamless payments across more than 130 countries and in over 80 different currencies. Its proprietary Direct Global Network connects over 7 billion mobile wallets and bank accounts worldwide through 350+ payment methods including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, and WeChat Pay.

Thunes serves a broad spectrum of members from gig economy leaders like Uber and Deliveroo, super-apps like Grab and WeChat, to MTOs, fintech companies, PSPs, and banks. The network's unique advantages include a robust Smart Treasury Management Platform and stringent Fortress Compliance Infrastructure that provide unmatched speed, visibility, control, security, and cost efficiencies for real-time global payments.

Headquartered in Singapore, Thunes maintains 12 global offices including locations in Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo, and Shanghai.

Role Context

The Network Regional Manager will be stationed in Ghana or Nigeria and report to the VP of Network Development based in Morocco. The primary role involves overseeing and expanding Thunes' network of partnerships across West and Central Africa, focusing on establishing and scaling collaborations with major financial institutions such as Mobile Wallet providers, Banks, and Cash networks.

Key Responsibilities

• Manage existing accounts through the entire sales cycle, from lead generation to closing.
• Deliver outstanding service through regional partners to maintain high standards.
• Implement partner management practices based on clear KPIs.
• Use comprehensive industry insight to develop partnership and product strategies collaboratively with internal teams across business development, product, engineering, compliance, legal, and treasury.
• Coordinate inputs from various internal stakeholders to devise and execute effective partner strategies.
• Utilize deep industry experience to advise and support Thunes’ internal teams.
• Participate in relevant industry events to cultivate leads and partnerships.
• Engage in regulatory communications when necessary.
• Maintain accurate and timely reporting, ensuring meticulous use of CRM tools.
• Provide regular updates to the line manager on account health, regulatory developments, and strategic plans.
• Promote high satisfaction among existing clients to secure account retention and contractual stability.
• Foster strong working relationships internally to streamline communication and resolve issues promptly.

Candidate Profile

• At minimum, a Bachelor's degree.
• Over 10 years of experience in partnerships and business development with financial entities such as Mobile Wallet operators, Banks, and payments firms within the region.
• Proven ability to collaborate with multi-disciplinary teams involving compliance, legal, solution delivery, and treasury functions.
• Exceptional negotiation skills with a clear ambition to innovate Thunes’ value offer and differentiation through network partnerships.
• Operationally driven mindset with a track record of overseeing deals beyond contract signing through to successful completion, leveraging planning, metrics, and organized frameworks.
• Excellent problem-solving abilities, adept in prioritization and guiding teams through complex challenges.
• Strong representation skills embodying the Thunes brand professionally and positively.