Multi-Property Accommodation Manager

Job Overview

Join St. Regis Hotels & Resorts as a Multi-Property Accommodation Manager, stationed in West Bay, Doha, Qatar. This full-time managerial role reports directly to the Human Resources Manager and focuses on managing staff dormitory operations to ensure safety, cleanliness, and adherence to dormitory policies.

Key Responsibilities

• Assign rooms to employees upon check-in based on Dormitory Enrollment Requests using Staff Dormitory Check In/Check Out Forms.
• Issue linens and keys at check-in and complete clearance procedures at check-out, reporting to Human Resources for any follow-ups.
• Conduct daily inspections of dormitory public areas and staff rooms to maintain cleanliness and address issues promptly.
• Schedule regular dormitory cleanliness inspections and coordinate pest control services with contractors.
• Enforce Dormitory Rules and Regulations, addressing disciplinary matters with direction from Human Resources and educating employees as needed.
• Maintain copies of room keys per policy and coordinate with contractors for routine checks on fire equipment and electrical facilities, ensuring proper documentation.
• Collaborate with the Loss Prevention Director to organize periodic fire drills within the dormitories.
• Implement and monitor the Dormitory Visitor Policy and maintain awareness of dormitory contract terms, reporting deviations accordingly.
• Create and submit dormitory staff duty rosters, maintain records of maintenance requests, staff needs, and check-in/out details, and update rooming lists weekly for Human Resources.
• Assist in managing Linen Purchase and Replacement Plans and coordinate weekly linen changes with the Laundry department.
• Ensure adequate inventory of dormitory essentials including chemicals, garbage bags, bunk beds, wardrobes, linens, and electrical appliances.
• Encourage employee communication through an “open door” policy, manage employee satisfaction feedback, and support progressive discipline processes.
• Provide effective communication to supervisors, colleagues, and subordinates via phone, written correspondence, emails, or in-person interactions.
• Analyze information to determine optimal solutions and keep leadership and team updated on relevant developments promptly.

Candidate Profile

• Educational qualifications: either a high school diploma or GED with 3 years of experience in human resources, management operations, or related fields; OR a 2-year degree in Human Resources, Business Administration, or a related major along with 1 year of relevant experience.

Additional Information

The role is based onsite in Doha, Qatar, under job category Human Resources, and involves management responsibilities related to employee accommodations across properties.

St. Regis Hotels & Resorts, under Marriott International, emphasizes equal employment opportunities and values diversity in its workforce.