Lead Generation Specialist / Telecaller

Overview

Hatsoff Media Private Limited is seeking a proactive Lead Generation Specialist / Telecaller to drive outbound customer engagement, generate leads, and assist the sales team through effective communication and lead management.

Key Responsibilities

• Conduct outbound calls to prospective clients to introduce and explain company products and services.
• Generate, qualify, and nurture leads via calls, online platforms, and follow-ups with database contacts.
• Comprehend customer needs and deliver accurate information accordingly.
• Keep consistent follow-up communication with leads and keep lead status information updated.
• Maintain and organize customer data using CRM software or Excel documentation tools.
• Collaborate closely with the sales team to hand over qualified leads and share ongoing updates.
• Analyze the effectiveness of lead generation activities and prepare reports on a daily and weekly basis.
• Address client inquiries promptly and with professionalism.
• Meet designated call and lead conversion objectives.
• Ensure accurate recording of all customer interactions.

Candidate Profile & Requirements

• Excellent verbal communication accompanied by strong persuasion and negotiation capabilities.
• Basic proficiency in MS Excel and documentation management.
• Capacity to manage multiple leads and conduct follow-ups efficiently.
• A positive mindset coupled with attentive listening skills.
• Fundamental abilities in data analysis and reporting.
• Client-focused attitude ensuring customer satisfaction.
• Minimum qualification of any degree.
• Experience between 6 months to 1 year in relevant roles such as telecalling, lead generation, customer support, or sales coordination is preferred.
• Experience working with customer databases and CRM tools is advantageous.
• Capability to analyze lead data to enhance conversion rates.

Job Details

• Employment Status: Full-time
• Work Location: Ambattur, Chennai, Tamil Nadu, India
• Working Hours: 9:30 AM to 6:30 PM
• Monthly Salary Range: 18,000 to 25,000 INR

Personal Traits

• Confident and professional in client communication.
• Self-driven and goal-oriented.
• Open to learning and growing within the organization.