IT Officer

Role overview

Redwood is hiring an IT Officer to take ownership of everyday IT operations and help strengthen the company’s technology landscape. This role is suited to someone who is hands-on, proactive, and comfortable turning technical issues into practical solutions that support business continuity and ongoing improvement.

The position focuses on keeping systems dependable and secure, supporting internal users, handling vendors and IT resources, and introducing technology improvements that make work faster, more productive, and more cost-efficient.

About the company

Established in 1992 and based in Singapore, Redwood is known globally for premium millwork, general construction, and façade solutions serving luxury retail and brand environments. The company employs more than 1,000 people and operates over 50,000 square metres of advanced production facilities in Singapore and Malaysia. It blends craftsmanship, technical know-how, and innovation to deliver high-end project outcomes worldwide.

What you will do

• Coordinate and support the organisation’s IT operations so daily technical needs are handled smoothly.
• Manage technology vendors and purchasing activities, including assessing options, negotiating terms, arranging procurement, and ensuring value for money.
• Maintain core IT infrastructure by overseeing updates, upkeep, migrations, performance checks, and planning for downtime or service interruptions.
• Review and introduce technology tools and systems that enhance efficiency, output, and overall business value.
• Protect systems through security controls, policy enforcement, monitoring, risk handling, audits, and other governance practices.
• Track IT assets, budgets, software renewals, licences, and inventory to ensure resources are allocated and monitored effectively.
• Keep IT procedures, policies, system records, and audit documents up to date, while also supporting training and awareness activities.
• Carry out additional tasks as assigned.

What we are looking for

• A diploma or degree in Information Technology, Computer Science, Information Systems, or a similar field.
• Solid practical experience in IT operations, infrastructure, systems administration, hardware, software, networking, cloud platforms, and end-user support.
• Hands-on experience administering Google Workspace, including account management, access permissions, security configuration, and troubleshooting.
• Exposure to Globe3 ERP or other ERP platforms will be considered an advantage.
• Good working knowledge of cybersecurity, IT governance, data protection, and technology risk management.
• Experience with vendor management, procurement, software licensing, and IT asset control is beneficial.
• Strong analytical and troubleshooting ability, with the confidence to work independently and juggle multiple priorities.
• Clear communication and interpersonal skills, paired with a proactive mindset and a focus on continuous improvement.

Additional information

This is a full-time onsite role based in Singapore. The employer has not specified salary, benefits, number of openings, start date, or application deadline in the source information provided.