Housekeeping Associate

About the Company

Marriott International, headquartered in Bethesda, Maryland, USA, manages a diverse portfolio of around 9,000 properties spanning over 30 leading brands across 141 countries. Originating from a humble root beer stand established in 1927, Marriott has become a global leader in hospitality with a strong focus on guest service and satisfaction. The company is an equal opportunity employer committed to diversity and fostering an inclusive work environment. Marriott promotes safe and respectful interactions and encourages applicants to apply only through authorized channels.

Role Overview

The Housekeeping Associate position is a full-time, onsite role based at Marriott's property in Lucknow, Uttar Pradesh. The responsibilities include maintaining the cleanliness, safety, and welcoming appearance of guest rooms and public areas. Tasks involve dusting, vacuuming, mopping floors, making beds, replenishing linens and amenities, and ensuring bathrooms and shared spaces are hygienic and orderly. The associate must adhere strictly to cleaning protocols and brand standards, report maintenance needs promptly, and handle guest requests professionally and courteously.

Key Responsibilities

• Execute cleaning and upkeep of guest rooms and public spaces in line with hotel standards.
• Follow safety and sanitation guidelines rigorously, including the correct use of cleaning supplies and equipment.
• Complete daily room and task checklists accurately and efficiently.
• Communicate effectively with guests and team members to provide courteous and professional service.
• Report any maintenance issues timely to relevant departments.
• Collaborate with housekeeping and front office teams to ensure smooth room turnover and high guest satisfaction.

Qualifications and Requirements

• Capability to perform standard housekeeping tasks including cleaning, organizing, and maintaining guest accommodations and public areas.
• Understanding of basic safety, sanitation, and hygiene practices, including safe handling of chemicals and equipment.
• Strong attention to detail with the ability to manage time efficiently to complete assignments within designated schedules.
• Good communication and interpersonal skills for guest interaction and teamwork.
• Physical stamina to stand, walk, bend, lift, and carry tools and supplies for extended durations as required by the job.
• Flexibility and dependability to work different shifts, including weekends and holidays.
• Prior experience in housekeeping or hospitality is advantageous but not mandatory; training will be provided.
• Basic literacy and numeracy skills sufficient to follow instructions, complete documentation, and understand safety guidelines.