Hitch Service Technician

About the Role

U-Haul is looking for a dedicated and skilled Hitch Service Technician to join our team in Yakima, WA. This position involves working with your hands to install and service towing packages on customer vehicles at our Moving and Storage Center lots, delivering excellent customer support backed by technical expertise.

Benefits and Incentives

• Immediate start with paid hands-on interviews
• $100 hiring bonus
• $300 bonus after completing U-Haul Equipment Inspection and Verification via our 1-2-3 Punch Certification Program
• Stable career opportunities with potential for advancement
• Reimbursements for Mindset App and gym memberships
• Health insurance and prescription plans for eligible employees
• Paid holidays, vacation, and sick leave when eligible
• Life insurance and MetLaw legal support
• MetLife auto and home insurance discounts
• Discounts on Apple products, Dell computers, phone plans, hotels, and more
• 401(k) savings plan and Employee Stock Ownership Plan (ESOP)
• Access to 24-hour pediatric physician services
• Dental and vision plans
• Business travel insurance
• Employee Assistance Program (You Matter Program)
• LifeLock identity theft protection
• Critical Illness and group accident insurance
• Financial education through Dave Ramsey’s SmartDollar Program

Primary Responsibilities

• Learn and explain the variety of towing packages U-Haul offers
• Recommend and install appropriate tow packages on customer vehicles
• Deliver outstanding customer service and support
• Perform additional tasks as assigned
• Engage in continuous learning through U-Haul University courses

Requirements and Environment

• Possess a valid driver's license with a clean driving record
• Basic skills in wiring and using hand and power tools
• High school diploma or equivalent qualification
• Work involves moderate hazard exposure—requiring safety precautions such as protective apparel and equipment
• Physical demands include long periods indoors and outdoors, frequent repositioning, tool handling, and moving weights of at least 50 pounds with or without assistance