Hire Controller

Company overview

Hire Sales Group is a forward-moving business focused on supplying tools, lifting equipment, and access equipment to commercial clients. The company places a strong emphasis on dependable service, sound account handling, and long-term client relationships. Customers are supported with quality equipment at competitive prices and a single point of contact to keep communication simple and efficient. The business is aimed at organisations that value consistency, flexibility, and clear responsibility in their hire arrangements.

Role overview

This full-time, on-site Hire Controller position is based in Hale, Salford, England, United Kingdom. The successful candidate will handle incoming hire requests, prepare quotations, process orders, and organise the delivery and collection of tools, lifting, and access equipment. The role also includes keeping records up to date, maintaining system accuracy with hire information, checking equipment availability with suppliers, depots, and logistics teams, and supporting billing and paperwork so that customer service and commercial operations run smoothly.

Key responsibilities

• Receive and manage hire enquiries from customers.
• Prepare accurate quotations and convert them into confirmed orders.
• Coordinate the delivery and collection of hired equipment.
• Maintain reliable records and ensure hire systems are updated correctly.
• Check equipment availability by working with suppliers, depots, and logistics colleagues.
• Provide proactive account support and keep customers informed throughout the hire cycle.
• Resolve issues quickly and professionally when problems arise.
• Assist with billing, documentation, and other administrative tasks connected to hire activity.

Requirements

• Previous experience in hire, rental, or equipment scheduling is essential, along with strong organisation and time management.
• Good customer service and account management skills, including relationship building, clear communication, and problem solving.
• Comfort using office applications and hire management systems, with excellent attention to detail for data entry and records.
• Practical commercial and administrative ability, including quoting, order handling, and supporting invoicing.
• Ability to perform well on-site in a busy environment while working closely with operations, sales, and logistics teams.
• Experience with tool, lifting, or access equipment hire is an advantage, though not required.
• Training or education in business, administration, or a related area is beneficial.

Additional information

This is a full-time, on-site role. No salary, stipend, number of openings, start date, or application deadline was provided in the source information.