Hardware Team Member - Mitre 10 MEGA Brougham St

Role Overview

Mitre 10 MEGA Brougham St is a busy, family-owned hardware business in Christchurch committed to delivering exceptional customer service consistently. We are expanding and inviting applications from experienced individuals passionate about hardware and home improvement products.

Key Responsibilities

• Deliver outstanding customer experiences by making shopping simple, effortless, and enjoyable.
• Create moments that surprise and delight customers, making them feel valued and supported throughout their visit.
• Utilize your passion and expertise in home improvement to assist customers with their project needs effectively.
• Ensure customers feel welcomed by greeting them promptly, connecting them with appropriate experts, and fostering a positive atmosphere during their visit.

Candidate Requirements

• Experience in a retail setting, preferably related to hardware or home improvement.
• A strong commitment to excellent customer service and an ethos centered on customer satisfaction.
• Ability to manage multiple tasks efficiently in a dynamic work environment.
• Positive team-oriented mindset and willingness to collaborate.
• Reliable, punctual, and honest with a strong work ethic as inherent personal qualities.
• Physically fit with no limitations on lifting or handling hardware materials.
• Comfortable with technology or motivated to learn new technological tools.

Work Conditions and Benefits

• Work schedule: 42.5 hours weekly, fixed roster from Tuesday through Saturday.
• Employee purchase privileges providing access to great discounts.
• Reporting to the Hardware Team Leader while being part of a passionate and supportive team.
• Opportunity to grow within a rapidly developing business that values its employees.