Front Office Agent (m/w/d)

About Revo Hospitality Group and H2 Hotel Leipzig

The H2 Hotel Leipzig, a modern 3-star hotel featuring 337 rooms, is part of the Revo Hospitality Group. Located directly at Leipzig's main train station and just a short walk from the city center, the hotel offers a vibrant workplace in a city known for its musical heritage, culture, and lively atmosphere. The team supports business travelers, city tourists, and groups who value central location, modern comfort, and personalized hospitality. Whether at the reception, breakfast service, or housekeeping, dedicated staff ensure every guest's stay is pleasant and smooth.

The culinary services include a diverse breakfast buffet and an in-house restaurant offering international cuisine. A bar is also available for relaxed evening gatherings. As part of Revo Hospitality Group, the hotel combines Leipzig's international flair with a modern work environment, fostering a workplace where service excellence, team spirit, and hospitality are experienced daily.

Job Responsibilities

• Welcome and assist guests as the primary contact at the front desk
• Manage smooth check-in and check-out procedures
• Communicate and coordinate with all departments to ensure optimal guest care
• Oversee cash handling and accurate front office billing
• Attend to individual guest needs with commitment, attentiveness, and a service-oriented approach

Candidate Profile

• Completed training in hospitality or initial professional experience as a career changer with passion for guest service
• Strong service mindset with the ability to make guests feel genuinely welcomed
• Proficiency in English, both written and spoken, to communicate with international clientele
• Organizational skills and ability to manage multiple tasks simultaneously, even under pressure

Employee Benefits

• Permanent employment contract from the outset for maximum security and planning reliability
• Increasing vacation entitlement correlating with length of service
• Extra day off during the month of your birthday
• Continuous personal and professional development through the in-house academy
• Attractive employee discounts benefiting your family and friends across all group hotels
• Commuting allowance to support daily travel expenses
• Exclusive partner discounts on fashion, technology, events, and more

Additional Information

The planned start date for this position is March 1, 2026. The employment contract is full-time and permanent. The workplace is located in Leipzig, Germany.