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- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 সপ্তাহ আগে
- Work mode
- In office
- Resume
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Where you'll work
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Job description
Job Overview
The candidate will be accountable for handling back office tasks related to US Property & Casualty (P&C) client operations, including mid-term changes, endorsements, coding, and correspondence management.
Key Responsibilities
- Execute transaction processing in compliance with client Service Level Agreements (SLAs).
- Follow detailed desktop procedures to ensure accuracy and consistency in transaction handling.
- Meet assigned performance targets aligned with SLA requirements.
- Maintain high-quality standards for transactions as per predefined parameters.
- Operate effectively under strict deadlines while aiming to exceed process metrics and customer satisfaction benchmarks.
Additional Information
This role demands dedication to quality, timeliness, and adherence to client guidelines in a fast-paced work environment.
Industry
BPO & OutsourcingSkills
How they work
Time Management
Customer Focus