Email Support Executive
Bengaluru, Karnataka, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 18,000 – INR 22,000 / month
- Openings
- 1
- Posted
- 1 ঘন্টা আগে
- Work mode
- In office
- Eligibility
- Open to all candidates.
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About the Role
Optizenith Global Solutions is seeking a dedicated Email Support Executive based in Bengaluru, Karnataka, India. This role involves managing customer inquiries and delivering timely, accurate solutions exclusively via email communication. The suitable applicant will exhibit excellent written communication skills and the competency to manage multiple requests efficiently.
Key Responsibilities
- Address customer questions and grievances through email.
- Deliver precise information and suitable solutions to customer issues.
- Uphold professional and transparent communication standards in every email exchange.
- Manage and prioritize numerous email requests, focusing on urgent matters.
- Adhere to the company's procedures, protocols, and quality benchmarks.
- Keep detailed records of all customer correspondence.
- Collaborate with internal departments to resolve customer concerns.
- Achieve target metrics related to productivity, quality, and response times.
Eligibility
The position is open to all interested candidates.
Compensation
The salary offered ranges from 18,000 to 22,000 INR per month.
Industry
BPO & Outsourcing