Commercial Sales Development Representative - UK/Ireland

About OpenText

OpenText is a globally recognized leader in information management, driven by innovation, creativity, and teamwork. Our culture encourages partnering with top companies worldwide to solve complex challenges and drive digital transformation advancements. We embrace AI at the core of our solutions, enhancing innovation and empowering knowledge workers. Join a team where AI fuels the future and human talent shapes the journey.

Role Overview

As a Commercial Sales Development Representative (SDR), you will contribute to our Centres of Excellence for Sales Development, supporting cutting-edge cloud software technologies. Working within a dynamic, collaborative team, your task will be to attract and qualify prospective clients evaluating OpenText offerings. This role demands proficiency in outbound methods such as cold calling, cold emailing, and social media engagement, alongside a solid grasp of B2B lead generation and business growth strategies.

Key Responsibilities

• Partner with Commercial Solution Sales Executives to devise and execute territory strategies targeting enterprise clients with revenue exceeding $1 billion.
• Identify and engage new market opportunities, converting prospects into sales-qualified leads to foster pipeline growth and revenue.
• Support the sales funnel by working closely with sales and consulting teams to advance early-stage deals.
• Conduct outbound prospecting activities including cold outreach via phone, email, and social platforms targeting enterprise customers.
• Follow up on inbound leads generated through marketing campaigns, qualifying opportunities and understanding client requirements to pass on to sales executives.
• Maintain client relationships through consistent outreach, leveraging Salesforce and research tools to track and manage data accurately.
• Ensure all prospecting and lead qualification adhere to established criteria and processes, providing regular updates on pipeline progress.

Required Skills and Attributes

• Strong communication skills to effectively engage and develop rapport with prospects.
• Self-motivated, with the ability to work independently and collaboratively within a team environment.
• Positive, proactive attitude towards learning and sales prospecting activities.
• Adaptability to fast-paced work settings with excellent organizational and time management capabilities.
• Detail-oriented and goal-focused mindset.
• Willingness to grow professionally within software sales.
• Experience or familiarity with CRM tools such as Salesforce considered advantageous but not mandatory.

Diversity and Inclusion

OpenText embraces an inclusive workplace beyond legal compliance, ensuring equity regardless of cultural background, race, gender, sexual orientation, age, disability, or other protected characteristics. Requests for accommodations during recruitment are welcomed to support equal opportunity.