- অভিজ্ঞতা
- ২+ বছর
- বেতন
- —
- শূন্যপদ
- 1
- পোস্ট করা হয়েছে
- ৮ ঘন্টা আগে
- কাজের ধরণ
- বাড়ি থেকে কাজ করুন
- জীবনবৃত্তান্ত
- আবেদন করা আবশ্যক
কাজের বিবরণ
About The Company
Our client is a rapidly expanding digital health enterprise dedicated to assisting specialist medical doctors by reducing administrative burdens. Their AI-driven tools simplify clinical documentation and enhance patient communication, allowing physicians to dedicate more time to patient care.
They emphasize delivering exceptional, personalized customer support. Serving hundreds of clinics across multiple countries daily, they are expanding their support team to ensure every user receives attentive and reassuring assistance.
Role Overview
We seek a Clinical AI Support Specialist to influence how healthcare professionals engage with AI technology. This position involves utilizing clinical expertise to design and tailor intelligent documentation templates that help doctors generate precise, quality clinical notes, letters, and reports more efficiently.
Unlike direct patient care roles, this job applies clinical knowledge within a technology-focused environment, collaborating with Customer Success teams, Product developers, AI experts, and Doctors-in-Residence to enhance the documentation process for healthcare providers.
No prior experience in AI or prompt engineering is necessary; candidates with solid clinical backgrounds and enthusiasm for technology will receive full training.
Key Responsibilities
- Create and customize AI-powered clinical documentation templates aligned with individual doctors’ workflows and preferences.
- Examine consultation notes, referral letters, surgical reports, and other clinical documents to understand styles and clinical logic.
- Set up and manage reusable template elements within the AI platform to streamline documentation workflows.
- Work closely with Customer Success Managers to deliver effective template solutions that improve user satisfaction.
- Collaborate with Doctors-in-Residence and cross-department teams to ensure templates uphold clinical best practices and quality standards.
- Regularly assess and refine templates using customer feedback and clinical developments.
- Learn and implement AI-driven documentation workflows, contributing to enhancements in internal processes and product quality.
Qualifications and Skills
- At least 2 years of clinical or healthcare industry experience.
- Registered Nurse (RN), Medical Doctor (MD), or other healthcare professional with significant clinical knowledge.
- Solid grasp of medical terminology, clinical documentation, and healthcare procedures.
- Strong English communication skills, both written and spoken.
- Meticulous attention to detail and capability to organize complex clinical information effectively.
- Comfortable adopting new software and emerging technologies.
- Analytical mindset with strong problem-solving abilities.
Preferred Experience (Not Mandatory):
- Background in clinical documentation improvement, healthcare BPO, or healthcare operations.
- Familiarity with Utilization Review (UR), medical writing, or development of SOPs, processes, or knowledge bases.
- Experience in healthcare technology or digital health sectors.
- Knowledge of AI tools like ChatGPT, Claude, or Gemini.
- Understanding of prompt engineering or AI workflow design.
Compensation and Benefits
- Work entirely remote.
- Receive a 13th-month salary bonus.
- Healthcare coverage including HMO.
- Comprehensive fringe benefits package.
- Paid Service Incentive Leave (SIL).
- Paid holidays in the Philippines.
- Access to free learning and development programs.