Barista

About Four Seasons

Four Seasons thrives through the dedication and passion of its people, who consistently strive for self-improvement and mutual respect, creating an exceptional environment for guests, residents, and partners worldwide. Our team is devoted to delivering luxury experiences infused with genuine warmth, supported by a culture that prioritizes a world-class employee experience.

We believe in acknowledging familiar faces, welcoming newcomers, and treating everyone with the same respect we expect for ourselves. Whether working, staying, living, or exploring with us, our purpose is to create unforgettable impressions that last a lifetime by fostering meaningful connections.

About the Location

Situated on the east coast of Mauritius, this secluded resort borders a stunning lagoon ideal for water sports. Surrounded by lush vegetation and breathtaking vistas, each elegant villa and residence boasts its own private garden and pool, reminiscent of the home of the resort's resident giant tortoises. After a day exploring the Indian Ocean or enjoying unlimited golf on Ernie Els-designed and Bernhard Langer signature courses, guests can unwind at the acclaimed spa or indulge in one of five vibrant dining venues. The resort, opened in October 2008, features 90 one-bedroom villas, a Presidential Suite, 45 residential villas with two to five bedrooms, five Food & Beverage outlets including an off-property beach bar/restaurant, an award-winning overwater spa, two tennis courts, and a fitness center.

Main Purpose of the Role

• Deliver an exceptional coffee experience to all guests along with superior customer service.
• Prepare, brew, and serve coffee and other beverages, including coffee art, following Four Seasons' standards.
• Demonstrate comprehensive product knowledge to customers, providing advice and recommendations.
• Train Food and Beverage team members in coffee preparation and coffee art techniques.
• Manage requisition and stock control of all coffee-related products.
• Oversee cleaning, servicing, and maintenance of coffee machines across Food and Beverage outlets.
• Liaise with suppliers for coffee machine repairs and routine maintenance.

Qualifications and Experience

• Minimum SC/GCE O Level or equivalent qualification.
• National Certificates level 4 or 5 in Food & Beverages (Bar operation) or equivalent credentials.
• NTC Level 3 Certificate in Hotel Management or a related field.
• Certified Barista qualification.
• A minimum of 2 years' experience in a 4 or 5 star hotel environment.
• At least 5 years’ professional experience as a barista in a reputable coffee shop.
• Experience in retail, specialty stores, or food establishments is an advantage.

Personal Attributes and Skills

• Exemplary integrity and ethical standards.
• Strong passion for delivering excellent service.
• In-depth knowledge of coffee beverages strongly preferred.
• Energetic, hands-on, and creative approach.
• Quick learner with the ability to absorb new skills rapidly.
• Effective relationship-building capabilities.
• Proficient communication skills in both English and French, written and verbal.
• Able to work independently and collaboratively within a team.
• Organized and attentive to detail.
• Familiarity with Microsoft Office suite and Micros point of sale system.
• Excellent interpersonal skills.
• Flexibility to work varied hours including weekends and public holidays.
• Responsible for training Food & Beverage staff on coffee preparation.
• Manage servicing and cleaning schedules for all coffee machines across F&B outlets.
• Oversee stock requisition and inventory management effectively.
• Coordinate with department managers for quality assurance to maintain high coffee standards.
• Ensure all products meet quality standards as per company policies.