Admin Services Manager

Role overview

This role is for an accomplished Admin Services Manager based in Riyadh, Saudi Arabia, working full time on site. The position is responsible for running and improving core shared-service activities across the business, with a strong focus on procurement, medical administration, ticketing, and banking-related support. The main goals are efficient operations, better cost control, and consistently high service standards.

The organization is looking for someone with a solid procurement track record, especially in vendor handling, contract discussions, sourcing approaches, and procurement governance. Prior exposure to broader administrative shared services is considered a strong advantage.

Procurement leadership

• Take charge of the procurement function and drive purchasing decisions that are cost-conscious and effective.
• Create, update, and roll out procurement policies, procedures, and practical operating standards.
• Manage supplier identification, assessment, selection, and ongoing performance review.
• Handle negotiations for contracts, pricing, and vendor service terms.
• Make sure procurement activities follow company rules as well as relevant regulations.
• Track procurement spending and identify opportunities to reduce costs.
• Build and maintain productive relationships with suppliers and internal partners.

Shared services administration

• Coordinate medical administration tasks, including employee medical support and insurance-related coordination.
• Oversee corporate ticketing activity to support efficient travel arrangements and keep travel costs under control.
• Manage banking-related administrative work, including coordination with financial institutions for business needs.
• Ensure all shared services are delivered smoothly, accurately, and within expected service levels.

Team and operations management

• Lead, support, and develop the shared services team.
• Define KPIs and regularly review service performance against those measures.
• Introduce and support continuous improvement initiatives across shared-service functions.
• Work closely with internal teams to understand business requirements and improve service delivery.
• Prepare management reports, budgets, and performance analyses.
• Maintain strong internal controls and ensure adherence to company policies.

Qualifications and experience

A bachelor’s degree in Business Administration, Supply Chain Management, Procurement, or a related discipline is required. Professional procurement credentials such as CIPS, CPSM, or an equivalent certification are beneficial.

The role calls for 7 to 10 years of relevant experience in procurement and administrative/shared services. Candidates should have proven experience running procurement operations in a medium or large organization. Prior responsibility for multiple administrative functions is preferred. Background in HR services, outsourcing, or a service-sector environment is an added advantage.

Skills and success factors

Strong commercial judgement, a strategic sourcing mindset, and the ability to manage vendors and negotiate effectively are central to this position. The successful candidate should also bring budgeting and cost-optimization capability, leadership experience, analytical thinking, problem-solving ability, and strong communication and stakeholder-management skills.

Good organizational and project-management skills are required, along with familiarity with procurement systems and Microsoft Office tools. The person should be comfortable handling multiple priorities in a busy environment. Integrity, attention to detail, a customer-focused internal service approach, and the ability to develop strong relationships with both suppliers and colleagues are key to success.