Workers Compensation Claims Advisor

Job Overview

Join Suncorp Group as a Workers Compensation Claims Advisor in Perth, where you'll play a vital role in supporting individuals facing challenging personal and psychological injury recoveries. This role offers a meaningful career with impact alongside a flexible hybrid work arrangement post-training.

Key Responsibilities

• Manage a portfolio of personal injury commercial claims to ensure workers receive appropriate care, support, and benefits.
• Analyze medical, rehabilitation, and financial documentation to make well-informed decisions.
• Implement cost-efficient and sustainable approaches prioritizing wellbeing.
• Collaborate effectively with internal teams, service providers, and external stakeholders.
• Provide exceptional customer service to injured workers and their employers.

Candidate Profile

We value adaptability, eagerness to learn, and genuine compassion. Essential qualifications include experience in workers compensation, claims management, portfolio coordination, or customer-facing roles. Excellent communication skills and the ability to conduct sensitive discussions are important. A collaborative nature, resilience, and problem-solving talents are also required. Background in psychology or allied health is advantageous.

Benefits

• Competitive remuneration with performance-based incentives.
• Extensive leave entitlements including annual, personal, flexible, loyalty, and generous parental leave options (up to 20 weeks full pay or 40 weeks half pay).
• Hybrid working flexibility.
• Discounts at over 400 retailers and within Suncorp brands.
• Recognition and reward schemes.
• Continuous learning and career development pathways.
• Community involvement opportunities such as Spirit to Cure.

Additional Information

Suncorp is dedicated to a diverse, inclusive and accessible workplace. Reasonable adjustments can be made during the recruitment process on request. For more details or support, candidates may contact a representative confidentially.

About Suncorp Group

With more than a century of service, Suncorp Group is dedicated to protecting what matters and enabling futures. We prioritize trust, empowerment, and flexibility to help employees reach their potential. Backed by respected industry brands, we offer an environment for meaningful contribution and growth.

Team Environment

As part of the Suncorp family, you join a trusted insurer portfolio passionate about simplifying the complex and providing peace of mind. This collaborative culture supports career advancement and fuels shared commitment to customer-centric service and innovation.