Telecaller

Job Overview

We are looking for a skilled Telecaller to join Oxi9 Essentials Private Limited in Surat, Gujarat. The selected candidate will be responsible for making outbound calls to both potential and existing customers to promote our products and services.

Key Duties and Responsibilities

• Place outbound calls to engage customers and explain Oxi9 Essentials' products, offers, and services in a clear manner.
• Generate leads via calls, WhatsApp, and other communication mediums, and follow up on these leads diligently.
• Assess customer needs and suggest appropriate products accordingly.
• Convert potential leads into confirmed orders to consistently meet monthly sales targets.
• Maintain accurate records of calls, leads, follow-ups, and successful conversions.
• Regularly follow up with interested or pending customers to encourage order closure.
• Collaborate closely with the sales team to ensure smooth order processing and address customer requirements.
• Manage customer queries professionally while fostering positive customer relationships.

Additional Information

The role involves ensuring persistent follow-up until orders are finalized.

Compensation

Monthly salary range: INR 15,000 to INR 40,000.