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Technical Support Engineer
Xylosma Software Private Limited
Bengaluru, Karnataka, India دوام كامل
كن أول من يتقدم بطلب
- خبرة
- أي
- مرتب
- INR 15,000 – INR 20,000 / month
- الوظائف الشاغرة
- 1
- تم النشر
- أكثر من 15 ساعة
- وضع العمل
- في المكتب
- سيرة ذاتية
- مطلوب للتقديم
مكان عملك
المسمى الوظيفي
Role Overview
We are seeking a Technical Support Engineer to join Xylosma Software Private Limited in Bengaluru. This role involves delivering efficient technical assistance to clients through various communication channels including WhatsApp, email, phone, and remote sessions.
Key Responsibilities
- Facilitate onboarding procedures and assist in initial setup processes for clients.
- Troubleshoot and resolve a range of technical issues faced by users.
- Support API and webhook integration processes to enhance product functionality.
- Provide timely, dependable customer service with a focus on quality and reliability.
Additional Information
The role emphasizes prompt and effective problem resolution while maintaining excellent client interaction standards.