Strategy & Operations, Learning and Development (L&D) at SentiLink

About SentiLink

SentiLink delivers cutting-edge identity and risk solutions that empower organizations and individuals to confidently transact. The company is revolutionizing identity verification in the U.S. by providing solutions that are significantly faster, smarter, and more accurate than traditional methods. With rapid growth and recognition from leading financial and technology publications, backed by top-tier investors, SentiLink continues to expand its influence in the market.

Operating as a digital-first organization, SentiLink offers flexible work arrangements including fully remote options, alongside physical offices across major U.S. cities and India.

Role Overview

This pivotal position is aimed at an experienced Learning & Development professional to architect and scale comprehensive learning initiatives within SentiLink. The role entails creating a learning strategy, enhancing existing programs, and introducing new initiatives that foster career growth for employees, managers, and leaders across all career stages.

Key Responsibilities

• Craft and lead the company-wide learning and development strategy by identifying skills gaps and prioritizing impactful learning projects.
• Design, establish, and refine training programs spanning onboarding, fraud education, manager and leadership development, and ongoing professional skill enhancements.
• Collaborate with business leaders to pinpoint capability requirements and engineer effective learning solutions that advance individual and organizational performance.
• Conduct and lead dynamic workshops and training for employees at all levels.
• Enhance knowledge access and sharing via the development of scalable learning resources and self-directed tools.
• Evaluate program effectiveness and leverage data-driven feedback to optimize learning outcomes continuously.
• Serve as the principal custodian for all learning and development activities, managing both strategic planning and practical implementation.

Qualifications

• 6 to 10 years of relevant experience in Learning & Development, Talent Development, Consulting focused on change management or organizational effectiveness, or related fields.
• Proven track record of creating and scaling learning initiatives rather than merely delivering existing content.
• Excellent facilitation and presentation abilities, adept at engaging diverse audiences effectively.
• Strong program management capabilities with a capacity to independently drive multiple projects from conception to execution.
• Expertise in designing compelling learning experiences targeted at adult learners.
• Outstanding written and oral communication skills.
• Adaptability to thrive in a fast-paced, ambiguous environment, building many programs from the ground up.
• A collaborative, pragmatic, curious mindset with a strong focus on execution.
• Preferred: Experience within startups or high-growth tech companies and supporting technical teams.

Compensation and Benefits

• Salary range: $155,000 to $200,000 per year plus equity and benefits.
• Employer-funded group health insurance covering employees and their dependents.
• 401(k) plan with employer matching contributions (or equivalent for non-US employees).
• Flexible paid time off policies.
• Regular company-wide in-person events.
• Home office stipend and additional perks.

Corporate Values

• Follow Through
• Deep Understanding
• Whatever It Takes
• Do Something Smart