Shift Leader

About the company

LPP S.A. is an international fashion business with more than 30 years of experience helping customers express their personal style. Its portfolio includes five brands — Reserved, Mohito, Cropp, House, and Sinsay — each tailored to different customer groups, lifestyles, and needs. The company operates in over 2,200 retail locations across 40+ countries and employs more than 30,000 people throughout Europe, Asia, and Africa. LPP is expanding into Kosovo and is now building its team there.

Role overview

The company is opening its second Sinsay store in Prishtina, on St. Agim Ramadani, and is looking for a Shift Leader to help run store operations and support the store manager.

Key responsibilities

• Assist the Store Manager with daily store activities.
• Coordinate store processes during assigned shifts.
• Ensure brand rules and operating standards are followed consistently.
• Maintain product presentation and displays in line with internal guidelines.
• Deliver courteous and professional customer support.
• Handle the cash register and reconcile sales transactions.
• Receive incoming deliveries and manage unloading.
• Arrange merchandise on the sales floor and in storage according to brand standards.
• Manage daily cash handling, including cash-in procedures and transfer of funds to the appropriate company representatives, following internal rules.
• Work with other departments as needed.

Requirements

• Previous experience leading or coordinating a team.
• Ability to work independently and stay committed to assigned duties.
• Understanding of basic labor law principles.
• At least 1 year of retail experience.
• Comfortable adapting to change and solving problems effectively.
• Available to work shift-based schedules.
• Vocational education or equivalent training is required.

What the employer offers

• A stable role with a trusted international fashion company.
• Considerable autonomy in day-to-day work.
• A workplace culture built on clear and transparent values.
• Employment contract with extra benefits, including performance bonuses and discount vouchers.
• Sinsay products for each season.
• A dynamic work environment.

Additional information

Applicants selected for the process must complete a 3-week training program within Kosovo, so this should be considered before applying. Candidates are asked to send their CV in English by 19/06/2026 with the subject line: “Application for Shift Leader – Prishtine”. Only shortlisted candidates will be contacted.

Values

At LPP, the team and its culture are viewed as the base of everything the company does. The organization values diversity in passions, ideas, and perspectives, and sees that variety as a source of strength. Shared values shape how the business works, develops, and succeeds together.