Sales Executive

About the Company

ESCON Elevators is a private limited company founded in 1990, specializing in elevator solutions, including new installations, modernization, and Annual Maintenance Contracts (AMC).

Role Overview

The Sales Executive will be responsible for promoting ESCON Elevators' products and services, focusing on business development, customer relationship management, and achieving defined sales targets. This role requires coordination with internal departments to ensure efficient execution of projects from order placement to delivery.

Key Responsibilities

• Identify and generate new business opportunities by engaging with site visits, consultants, builders, architects, and channel partners.
• Build and maintain relationships with developers, contractors, Resident Welfare Associations (RWAs), hospitals, hotels, and corporate clients.
• Perform market mapping and analyze competitors within the assigned region.
• Promote elevator products, modernization solutions, and service contracts offered by ESCON.
• Prepare and submit detailed techno-commercial proposals in collaboration with the Tender and Techno-Commercial teams.
• Negotiate pricing, commercial terms, and delivery timelines within authorized limits.
• Work towards meeting monthly and annual sales targets in terms of order values and units sold.
• Conduct site visits for assessing requirements and ensuring technical feasibility.
• Coordinate with Engineering, Installation, and Projects teams for drawings, approvals, and scheduling execution plans.
• Serve as the primary contact for customers until successful order handover.
• Collect necessary customer documentation, approvals, and advance payments promptly.
• Facilitate timely receipt of Letters of Intent (LOI) and Purchase Orders (PO) following company protocols.
• Handover finalized orders accurately to execution and billing teams.
• Assist collections by liaising with Accounts and Credit Control departments.
• Maintain long-term client relationships to encourage repeat business and referrals.
• Address customer issues in partnership with service and operations teams.
• Keep sales pipeline updated and track opportunities using CRM/ERP tools.
• Submit daily activity logs, weekly sales reports, and monthly forecasts regularly.
• Analyze order conversion data to understand reasons behind wins and losses.

Essential Skills & Competencies

• Excellent sales abilities, negotiation prowess, and relationship management skills.
• Basic knowledge of elevator systems, projects, and contract processes.
• Ability to interpret bills of quantities (BOQs), layout drawings, and commercial proposals at a fundamental level.
• Good communication skills in English as well as local languages.
• Proficiency with MS Excel and familiarity with CRM/ERP software.

Education and Experience Requirements

• Graduate or Diploma holder; engineering background is preferred but not compulsory.
• 2 to 5 years of experience in B2B or project sales, ideally within elevator, construction, or infrastructure sectors.
• Experience dealing with consultants and institutional clients is advantageous.

Performance Metrics

• Achievement of sales goals, both in monetary value and units sold.
• Lead-to-order conversion rates.
• Timely completion of order bookings and associated documentation.
• Customer satisfaction and rate of repeat business.

Additional Information

Interested candidates can contact by email at ta1@esconelevators.com or via WhatsApp at 9125652023.