Sales Associate

Job Objective

Lead the sales team within the showroom to meet monthly and annual sales objectives, deliver an exceptional customer experience, ensure brand display and operational standards compliance, continuously monitor performance metrics, and enhance sales outcomes.

Main Responsibilities

• Oversee daily sales team activities, assign tasks, and track performance.
• Achieve sales targets, profitability goals, and established performance indicators.
• Monitor customer movements in the showroom to guarantee professional service.
• Train and guide the sales team on selling techniques, customer service, and furniture products.
• Prepare daily schedules, organize working hours, and manage leave arrangements.
• Supervise promotional campaigns and ensure accurate implementation within the showroom.
• Oversee product presentation and ensure adherence to visual merchandising standards.
• Resolve customer complaints and issues to secure client satisfaction.
• Monitor inventory levels and coordinate with warehouses to maintain product availability.
• Compile periodic sales reports outlining achievements and challenges, and submit them to management.
• Observe competitors and market trends, recommending initiatives to boost sales.

Required Qualifications

• Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years sales experience, including at least 1 year in a supervisory role.
• Experience in furniture or retail sectors is preferable.
• Proficient in Microsoft Office applications and Point of Sale (POS) systems.

Essential Skills

• Leadership and team management capabilities.
• Strong selling, negotiation, and persuasion skills.
• Ability to analyze performance and sales data.
• Excellent customer service and problem-solving abilities.
• Effective communication skills in both Arabic and English.
• Capacity to work under pressure and meet sales targets.