Restaurant Supervisor

Key Responsibilities

• Oversee the day-to-day functioning of the restaurant and manage team workflows.
• Ensure excellent service standards and maintain high levels of customer satisfaction.
• Uphold hygiene, safety, and quality protocols rigorously.
• Delegate duties and supervise staff performance and scheduling.
• Address and resolve customer feedback and complaints in a professional manner.
• Coordinate with management to track inventory and fulfill operational needs.

Requirements

• At least 2 years of restaurant industry experience.
• Demonstrated previous roles in supervision or team leadership.
• Strong communication abilities and effective team management skills.
• Capacity to handle pressure and solve problems efficiently.
• Professional demeanor, dependability, and excellent customer service aptitude.
• Familiarity with restaurant POS or operational software is advantageous.