Remote Front Desk Assistant

About the client

The client is a fully remote organization working in administrative support, with a focus on running virtual front desk services efficiently. Its aim is to keep communication and day-to-day administrative work running smoothly by coordinating remotely and managing inquiries and schedules in a professional way.

Role overview

The Remote Front Desk Assistant is the main contact for incoming communication and administrative coordination. This position helps create a smooth client experience by responding promptly, keeping calendars organized, and supporting daily operations from a remote environment.

Key responsibilities

• Handle incoming phone calls, emails, and other correspondence as the first point of contact.
• Arrange appointments, meetings, and events while keeping calendars accurate and up to date.
• Share correct information with clients and route inquiries to the right team member when needed.
• Carry out routine administrative work such as data entry, document handling, file organization, and report preparation.
• Support clients with courteous, professional customer service.
• Set up and coordinate virtual meetings, including technical and logistical arrangements.
• Protect confidentiality and maintain a professional tone in all communications.

Requirements

• Prior experience in front desk, administrative support, or another client-facing role.
• Strong spoken and written English communication skills.
• Good organization skills and the ability to manage time effectively.
• Comfort using Microsoft Office Suite and standard office applications.
• Ability to work independently and stay disciplined in a remote setup.
• A quiet home workspace and dependable high-speed internet connection.
• Experience in fully remote work is preferred.
• Familiarity with Slack, Microsoft Teams, or Zoom is preferred.
• Experience using CRM platforms or online scheduling tools is preferred.

Compensation and benefits

The pay range for this role is USD 18 to 24 per hour.

The benefits package is described as competitive. The role also offers the chance to join a supportive and energetic remote team, with additional benefit details to be shared during the interview.

Equal opportunity

The employer is committed to equal opportunity and values a diverse, inclusive workplace. All qualified applicants are considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Important note

The recruiting platform is not the employer of record for this position. Its role is to connect candidates with employers and direct applicants to complete the application process through the hiring company’s own career page or ATS.