People Operations Specialist

About BJAK

BJAK develops advanced digital platforms with a global focus, aiming to help businesses succeed while also improving efficiency and creating a positive social impact.

The company built the first leading insurance platform in Southeast Asia to bring the insurance sector online. That platform now reaches more than 8 million users across the region.

BJAK continues to pursue this mission by creating new, high-quality applications for emerging use cases as software becomes more deeply connected with AI.

The organisation is known for a strong engineering and product culture, a highly driven team, and a very flat structure. Everyone is expected to work hands-on and contribute directly to the company’s goals.

About the Role

The People Operations Specialist is responsible for delivering accurate, timely, and dependable HR operations throughout the employee journey.

This role is practical and detail-focused, with an emphasis on execution quality. You will support onboarding, HR documentation, HR systems, attendance tracking, and benefits administration, helping ensure processes run smoothly and employee data stays correct. It suits someone who values precision, consistency, and strong follow-through in a fast-moving environment.

Key Responsibilities

• Draft and handle HR documents such as employment letters, confirmations, contract extensions, transfers, and other routine employee records.
• Keep employee information up to date in the HRIS and internal tracking tools, making sure changes are recorded promptly and accurately.
• Coordinate onboarding tasks by preparing paperwork, arranging system access, and ensuring employees are ready to start on Day 1 with the right teams involved.
• Monitor attendance, leave, and timesheet data, identify mismatches, and support reporting needed for payroll.
• Assist with benefits administration, including insurance sign-ups, employee updates, and claim-related coordination.
• Help with offboarding tasks such as clearance, removal of system access, tracking asset returns, and preparing final documents.
• Support HR data reviews and compliance checks to maintain accuracy and consistency across records.

Requirements

• 1 to 3 years of experience in HR operations, HR administration, or a similar People Operations role.
• Strong focus on detail and a disciplined approach to managing documentation and data.
• Well-developed organisational ability and the capacity to handle several tasks at once.
• Comfort working with HRIS tools, spreadsheets, and standard HR documentation processes.
• Clear communication skills and a helpful, service-oriented attitude.
• Ability to work quickly, accurately, and with discretion.

Additional Information

This is a full-time, onsite position based in the United States.

No stipend or salary amount was specified in the source information.